Workplace Resources Apprenticeship

Welcome to Markel where we take great pride in what we do. To us, insurance isn’t just a policy - it’s a vital promise that gives people and businesses the confidence to move forward, each and every day. Here, you’ll find exceptional people, without the ego. People who’ll bring out your best, and support you at every step, because it’s who we are and the secret to our success.

We are a leading global speciality insurer with a truly people first-approach. With over 5,000 employees across the globe, finding creative solutions for complex risks is our passion. And our broad array of tools and knowledge allows us to create tailored coverage solutions for even the most complex needs.

We have an exciting opportunity to join our Workplace Resources team at a time of continued growth for the business, both in the UK and internationally. This apprenticeship offers hands‑on exposure to the day‑to‑day operation of a modern, dynamic office environment and is ideal for someone eager to begin a career in Facilities and Workplace Management.

As a Workplace Resources Apprentice, you will support the smooth running of our London office by helping to create a safe, welcoming, efficient, and well‑managed workplace for colleagues, visitors, and vendors. You will gain experience across a wide range of workplace functions, including facilities operations, health and safety, events, logistics, access control, and reception services.

You will be part of a close‑knit, friendly, and collaborative team who will support your learning and development throughout your apprenticeship (exact level and details to be confirmed). Over time, you will build a broad and practical skillset, gaining insight into both front‑of‑house and back‑of‑house workplace operations, preparing you for a future career within Facilities Management or Workplace Services.

You will work closely with the Workplace Resources team to support the effective day‑to‑day management of our London office and wider workplace services. As part of our dynamic London Workplace Team, you will learn, assist, and provide support across a range of workplace activities, contributing to the delivery of an exceptional workplace experience for all employees.

Reporting to the Head of Workplace – International and the London Workplace Experience Manager, you will be a hard‑working, reliable, and conscientious individual with a positive, can‑do attitude. You will be willing to support the wider workplace team with a variety of requirements while consistently delivering high levels of customer service to Markel employees.

This role works collaboratively with the London Workplace Team and wider operational teams to ensure the smooth running of the office and a welcoming, well‑managed workplace environment.

As this is a full‑time, office‑based role, you will be required to attend the London office Monday to Friday, excluding holidays and approved absences. Working hours will be covered through a rolling shift pattern between 8:00am and 6:00pm, shared with other members of the workplace team. The shifts will alternate bi‑weekly between 8am-4pm and 10am-6pm, with a 1 hour lunch break.

Your responsibilities will include learning, assisting, and supporting across the following areas:

• Assist in delivering an exceptional workplace experience for all employees and visitors.
• Support the day‑to‑day management of the London office, ensuring spaces are well‑maintained, safe, and fit for purpose.
• Carry out regular daily floor walks, identifying issues and generating action items or task lists for resolution.
• Assist with furniture reconfigurations for meetings and events, including lifting and moving furniture when required with appropriate guidance.
• Support waste management and recycling initiatives across the office.
• Order, stock, and maintain stationery and workplace supplies.
• Actively monitor the workplace for Health & Safety concerns (e.g. slips, trips, hazards) and escalate issues where necessary.
• Support fire safety procedures and undertake fire warden duties as required (training provided).

• Assist…