Receptionist Administrator

Join to apply for the Receptionist Administrator role at Greenergy

Join to apply for the Receptionist Administrator role at Greenergy

Description

Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to become a world leader in waste-based renewables, and the UK’s leading fuel supplier. We endeavour to approach the status quo of an established industry with fresh eyes, and empower our people to develop and to deliver change through innovation. Our values underpin every interaction we have, whether with colleagues, customers, suppliers and the communities in which we operate.

It is these values of Respect, Ownership, Care and Integrity that have delivered our growth as a business and developed strong customer relationships.

Department: Support Functions

Location: London

Description

Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to become a world leader in waste-based renewables, and the UK’s leading fuel supplier. We endeavour to approach the status quo of an established industry with fresh eyes, and empower our people to develop and to deliver change through innovation. Our values underpin every interaction we have, whether with colleagues, customers, suppliers and the communities in which we operate.

It is these values of Respect, Ownership, Care and Integrity that have delivered our growth as a business and developed strong customer relationships.

Choose to work for Greenergy and you’ll join a dynamic and passionate team, who are constantly looking to grow and improve.

We are seeking a professional, well-organised, and customer-focused Receptionist Administrator to join our Office Services team in London. As the first point of contact for visitors and callers, this role is key to upholding our professional image and ensuring a seamless front-of-house experience.

You’ll be responsible for creating a warm and efficient reception environment, managing meeting room bookings, and supporting essential office operations including organising catering requirements and ordering supplies. With a focus on service excellence and smooth day-to-day operations, you’ll play a vital part in helping our head office run at its best.



Key Responsibilities

Front of house:

• Maintain the company's corporate image and ensure smooth day-to-day front of house operations
• Create a professional and welcoming environment for clients as well as employees
• Greet and attend to visitors by escorting them to their designated meeting rooms and offering appropriate refreshments
• Manage the meeting room suite bookings and scheduling
• Answer phone calls on a multiline phone system
• Maintaining the office security by following safety procedures and controlling access via the reception desk
• Organise the internal refreshment and catering requirements for the meeting room suite
• Ensure the reception area is clean, organised, and well-stocked with necessary supplies

Administration:

• Provide general office administrative support, including the ordering of catering and office supplies, while ensuring accurate record-keeping of all orders
• Assist the Travel Manager, when required, with coordinating hotel, car, and flight bookings for the Greenergy Group
• Support maintaining a log of building cleaning and safety issues
• Administration assistance to the Facilities Manager and Head of Executive Support and Office Services with various company projects

General:

• Role model the Greenergy values
• Any other reasonable tasks as requested.

Skills, Knowledge and Expertise

Essential:

• Previous experience of working front of house in a professional corporate environment
• Proficiency in the Microsoft Office Suite (Word, Excel, Outlook)
• Strong customer service skills with a friendly and professional customer-first approach
• Excellent verbal and written communication skills, with the ability to always represent the company confidently and professionally, with a “can-do” attitude
• Excellent time management skills, ensuring daily tasks are handled efficiently
• Great organisational skills and able to manage multiple tasks while maintaining attention to detail

Desirable:

• Educated to…