Merchandising Admin Assistant

The Role

At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams.

Location London
Discipline:
Head Office
Job type:
Replacement
Job
Published: about 20 hours ago

This time, we're on the lookout for a Central Merchandising Admin Assistant who will be working with Charles from our Central Merchandising team.

The primary purposes of the Central Merchandising Admin Assistant are to provide admin support for the Retail and Online Custom Shirts offer, set up and maintain Catalogue Flat-plans, to assist in the management of Price Files and support the wider Merchandising team.

• Raising Retail Custom Shirt orders and being the key point of contact between the Stores and the Supplier
• Administrative support for the online Custom Shirts offer, managing queries through the Custom Shirts inbox and liaising with Customer Services
• Continuous improvement by streamlining current processes on Custom to increase efficiency
• Monitoring fabric stock levels and maintaining order limits
• Ensure marketing campaigns can be fully supported from a stock perspective
• Support the set up and launch of new fabrics
• Process Custom invoices and manage Custom invoice reconciliation with the Accounts team
• Liaise with the Technical team on any supplier challenges and manage communications throughout investigations and conclusions

• Ensure completion of catalogue flat plans with accurate data based on the running orders supplied by Marketing and ensure a timely handover to the Catalogue Design team
• Liaise between Buying, Core Merchandising, Marketing and Catalogue Design on stock availability
• Manage the Catalogue checking process, working closely with the Buying and Merchandising teams
• Develop a robust understanding of how catalogues are produced and the associated critical path

• Maintain pricing to always ensure accuracy for all markets, under guidance from the Assistant Merch Analyst
• Develop a robust understanding of pricing policies and processes
• Set up new season Price Files in line with critical path
• Manage master data for all currencies and territories
• Ensure a timely handover of Price Files to Catalogue Design and Web teams
• Contribute towards continuous improvement by streamlining current Pricing Processes to increase efficiency

• Setting up accurate size breakdowns and raising purchase orders in line with internal and supplier critical paths
• Completing seasonal sizing analysis and propose size curve or size range updates
• Maintaining up-to-date delivery schedules and escalating any risks
• Acting as the main contact for suppliers on delivery matters
• Reconciling invoices by exception with Finance
• Creating and updating key departmental reports

• Support the wider team as required with ad hoc analysis and/or reporting
• Deputise for the Assistant Merchandiser during absence periods

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".

As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work.

• Retail experience preferred but not essential
• Strong interpersonal and communication skills - ability to build relationships across functions
• Takes initiative, with an interest in problem solving and logical thinking
• A proactive, can do approach
• Ability to plan and prioritise workload
• Attention to detail
• Strong numerical, analytical and interpretive skills
• Proficient Excel skills
• Maths GCSE grade 6 or above

• Competitive salary and excellent bonus scheme
• An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward
• You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
• Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
• We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos
• At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt.

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