Facilities Assistant

Are you a proactive and hands‑on Facilities professional who takes pride in delivering a first‑class workplace experience? We are recruiting on behalf of a highly respected, mission‑driven organisation based in Blackfriars. This is a fantastic opportunity to join a collaborative and purpose‑led environment where your contribution will directly support the smooth operation of a busy, professional office. This is a fully site‑based role, ideal for someone who thrives in a dynamic setting and enjoys variety in their day.

Reporting to the Building Manager, you will play a key role in ensuring the effective delivery of Facilities Management services across the site. You will act as the first point of contact for repairs, contractor visits and internal facilities queries, maintaining high operational and presentation standards throughout the building.

• Deliver high‑quality day‑to‑day FM services across the building
• Conduct daily floor walks and meeting room checks, resolving issues promptly
• Oversee contractors onsite, ensuring permits and H&S documentation are in place
• Act as first point of contact for facilities requests via email, phone and helpdesk
• Maintain strong communication with internal departments
• Manage office supplies, deliveries and inventory control
• Support office moves, changes and internal projects
• Assist with event set‑up and room configurations
• Carry out basic repairs including plumbing, electrical, painting and carpentry tasks
• Maintain accurate reactive job records
• Ensure compliance with health & safety procedures and emergency protocols
• Support facilities administration, purchase orders and invoice processes

We're looking for someone who combines technical competence with excellent customer service skills.

• Experience with in a Facilities or Building Management environment
• GCSE/GCE Maths and English (or equivalent)
• IOSH or other Health & Safety qualification (desirable)

Ability to carry out basic maintenance repairs

• Professional, approachable and well‑presented
• Proactive with a strong can‑do attitude
• Comfortable working independently and as part of a team
• Highly organised with the ability to prioritise and multi‑task
• Security conscious with strong Health & Safety awareness
• Calm under pressure and solutions‑focused

• Salary of £35,000
• Private medical insurance
• Dental insurance
• Buy & sell annual leave scheme
• Eyecare vouchers

A collaborative and inclusive working culture. This organisation is committed to building a diverse workforce and welcomes applications from candidates of all backgrounds. Reasonable adjustments can be made at any stage of the recruitment process.