Facilities Assistant VA

Full Time | Permanent | Monday-Friday (07:00-19:00 shifts) | 40 hours per week

Salary: £30,000 £ 32,000

Anabas is a dynamic national Facilities Management provider specialising in delivering exceptional workplace experiences for corporate office occupiers across the UK. Our focus is simple: creating outstanding environments where people and businesses thrive.

We are currently seeking an experienced and highly customer-focused Facilities Assistant to join our team. This is a client-facing role that plays a pivotal part in ensuring a seamless, five-star workplace experience for our clients staff and visitors.

If you are proactive, service-driven and take pride in operational excellence, we would love to hear from you.

As Facilities Assistant, you will take ownership of day-to-day floor operations, acting as a central point of contact for workplace services. You will ensure high standards of service delivery, anticipate client needs and proactively resolve issues to maintain an exceptional environment at all times.

This role requires confidence, professionalism and the ability to build strong working relationships across multiple service lines.

Full training will be provided to support your success in the role.

• Take ownership of floor operations, ensuring a consistent five-star service experience
• Provide proactive support and swift resolution to client teams
• Build strong relationships with meeting and event hosts, agency office leads and stakeholders
• Understand and anticipate client expectations to ensure service excellence
• Coordinate and support all service lines operating on the floor
• Demonstrate flexibility in working patterns and willingness to support tasks beyond core responsibilities

• Experience in a customer-facing, facilities or workplace hospitality role
• Confident communicator with strong interpersonal skills
• Highly organised with excellent attention to detail
• Solutions-focused and proactive in approach
• Committed to delivering exceptional client service

• Competitive salary: £30,000 £ 32,000
• 28 days annual leave plus Bank Holidays
• Employee Assistance Programme
• Recognition & Reward scheme
• Life Insurance (1x annual salary)
• Aviva Digital GP service
• Cycle to Work scheme
• Recommend a Friend scheme
• Company events
• Ongoing training and development opportunities

If you're passionate about delivering outstanding workplace experiences and thrive in a fast-paced, client-focused environment, we would love to receive your application.

Apply today and join the Anabas team.