Stock Services Supervisor

Stock Services Supervisor

Salary: £35,391–£42,888 (SSA SO1)

Location: The Cottage, Little Green, Richmond TW9 1QH

Job type: Full Time, Permanent

Expires: 26/03/2026

As Stock Services Supervisor, you will play a key role in ensuring that residents across Richmond upon Thames have access to a rich and diverse range of library stock and resources. You will coordinate the procurement and supply of books and other library materials, ensuring efficient workflows from ordering through to delivery. The role includes overseeing stock operations, maintaining clear and consistent processes, and supporting the effective administration of library stock budgets.

• Supervise the procurement, receipt, and distribution of library stock, ensuring accurate financial processes and authorising payments.
• Line manage the Stock Services Assistant and occasional volunteers, ensuring consistent application of staffing policies and professional standards.
• Maintain an accurate and up‑to‑date library catalogue by creating and updating item records. Oversee interlibrary loans.
• Produce service documents, maintain manual and electronic records, handle customer and supplier enquiries, and monitor supplier performance.

• Knowledge: Up‑to‑date knowledge of library stock selection and procurement processes.
• IT skills: Proficient in using PC software (e.g., Microsoft Office), stock management systems, and electronic ordering.
• Finance: Ability to make accurate financial calculations and administer budgets using financial systems.
• Communication: Proven track record of communicating effectively with staff, contractors and customers.
• Qualifications: Maths and English to at least GCSE level 4 or equivalent and a recognised LIS qualification and/or significant relevant experience.

• Closing date: Sunday 22nd March 2026
• Shortlisting: W/C 23rd March 2026
• Interview: 15th & 16th April 2026

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

Email us if you require any reasonable adjustments throughout the recruitment and selection process.

We are also committed to safeguarding and promoting the welfare of children and young people / vulnerable adults and expects all staff and volunteers to share this commitment.

Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.