Receptionist, Administrative​/Clerical

Overview

Receptionist

£27,781 – £32,478 per annum

Permanent

Full time (36 Hours)

Wandsworth, London

Roehampton Family Hub

On-site (no hybrid working)

Are you an experienced Receptionist or Administrator with excellent verbal and written communications skills?

As a Receptionist, you will be providing a friendly and warm welcome to staff and visitors at Roehampton Family Hub. This is a busy centre where groups and individual sessions take place on a daily basis. You will be responsible for ensuring that everyone signs in upon arrival and inform colleagues when their visitors have arrived. You will be managing the Centre"s room booking system and ensuring materials and equipment are stocked and in working order.

You will ensure that the reception area, buildings and outside spaces are well maintained. You will understand the importance of Health and Safety in the workplace, leading on all fire safety checks, reporting and tracking repairs, and ensuring that everything is completed to the required standard.

• Provide a warm welcome to visitors and ensure they are signed in.
• Answering phones.
• Managing the room booking system & ensuring rooms are correctly set up.
• Logging repairs with the facilities management team.
• Distributing post and other deliveries.
• Conduct daily and weekly building checks.
• Ensuring building health and safety is up to date.
• Maintaining the reception area and ensuring notice boards are up to date.

• Good computer skills are essential, with particular experience of Microsoft Office software (Word, Excel, Teams and Outlook).
• Understanding the importance of confidentiality and safeguarding.
• Good communicator, efficient and helpful in all face-to-face contact.
• Able to multitask, with good organisational skills, good levels of numeracy, literacy and good attention to detail.
• Reception / Front line / Customer service experience.
• Educated to GCSE grade 4 (or equivalent).
• Experience of dealing with building health and safety - preferred but not required.

If you meet the above criteria and would like to contribute to the successful running of the Family Hub, we encourage you to apply now.

Closing Date: 15 March 2026

Shortlisting Date: w/c 16 March 2026

Interview Date: w/c 23 March 2026

Test/Presentation: Test 30 min prior to interview.

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any
reasonable adjustments
throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Richmond and Wandsworth Councils