Team Support Assistant

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Team Support Assistant.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK–based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

• Team Coordination, Management and coordination of the Risk & Compliance executive assistant annual leave plan for teams based in HGMS and HGSU. The plan will be used to identify where and when cover will be required and to help coordinate this including providing annual leave cover as appropriate
• Arrange and manage team meetings, including logistics and agendas
• Support onboarding of new team members (e.g. IT access, equipment requests, building access)
• Support in the effective running of team events including townhalls, workshops and offsites (e.g. booking of rooms and venues, overseeing tech set‑up and testing, etc.)
• Act as the primary contact for office facilities, liaising with building management and vendors as needed, maintain floor plans, coordinate team moves, cascade planned costings to support effective space utilisation, monitor office supplies and equipment to ensure availability and functionality, and manage small‑scale projects such as floor relocations, workspace reconfigurations, and building moves in collaboration with Corporate Real Estate Services, Facilities Management, and IT
• Although based in the Risk & Compliance COO function, you will provide administrative support across the wider Risk & Compliance function, including annual leave cover for the executive assistant resource pool, managing diaries, scheduling meetings, coordinating travel arrangements, and supporting expense claims, with the level of administrative support varying depending on business needs and other responsibilities taking precedence when support is not required
• Act as a point of contact for both internal and external stakeholders and support the management of visitors
• Maintain accurate records and databases relevant to the role and wider team’s activities, while handling confidential and sensitive information with the highest level of discretion

• The ability to adapt quickly to changing conditions, requirements, and approaches while maintaining productivity and achieving objectives in a fast changing, pressurised environment
• Experience Coordinating and executing organisational processes, documentation, and support services for efficient workflow and business continuity, optimising administrative functions to achieve business objectives and maintain efficiency
• Experience managing schedules, appointments, and commitments considering conflicting priorities working across multiple time zones
• Understanding and experience of HSBC Group, its culture, policies and procedures
• Excellent written and verbal communication skills with strong attention to detail, effectively conveying ideas and perspectives across diverse channels and audiences
• Previous experience managing stakeholders and liaising confidently with colleagues at all levels
• Proficient in IT packages (Word, Excel, PowerPoint, SharePoint)

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:

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