Office Manager

Why We Exist

At Raylo, we’re on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it’s simple and cost-effective - this is where we come in. We’re building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - we’ve proven the demand for a smarter, more sustainable way to access technology.

Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, Nat West, and Channel 4 Ventures.

We are proud to have been selected for Endeavor’s network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. And in 2025 we were recognised as part of Tech Nation’s UK’s Future Fifty programme.

We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with Nat West.

At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less.

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  Be deeply curious – We thrive on innovation through diverse approaches, views, and people.
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  Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.
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  Focus and execute – We have a big vision, but we believe in nailing the most important problems first.
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  Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin.

As our London team continues to grow, we are looking for a dedicated onsite Office Coordinator who is exceptional at the fundamentals of office operations. This is a role for someone who thrives on building systems, driving efficiency, and making a complex, fast‑paced office run like a well‑oiled machine.

You will take full ownership of office operations, auditing how things work today, identifying gaps, and implementing scalable processes that ensure the office consistently operates to a high standard. You'll be the go‑to person for everything operational, working closely with the onsite team to keep the workspace productive, organised, and well‑supported.

This is a role with genuine impact on day‑to‑day office efficiency and team productivity, offering plenty of autonomy and trust to proactively improve how our London workspace operates. You'll be part of a collaborative team that values initiative, reliability, and a roll‑up‑your‑sleeves attitude.

• Office Operations – Own the day‑to‑day running of the office with a strong, consistent onsite presence (5 days per week).
  • Serve as the go‑to person for all office‑related queries, ensuring an efficient and well‑supported workplace.
  • Meet and greet visitors to the Raylo office, ensuring a professional and welcoming experience.
  • Manage all incoming deliveries, making sure they're collected promptly and handled appropriately.
  • Keep the office well stocked with groceries, healthy snacks, drinks, and all essential office supplies.
  • Proactively maintain a clean, tidy, and well‑organised workspace to consistently high standards.
  • Create a warm and positive experience for new joiners, helping them feel welcome from day one.
  • Support the Talent team with on‑site interview logistics.
• Systemisation & Process – Build and own the operational backbone of the office.
  • Conduct a thorough audit of the office's current systems and processes within your first weeks, identifying key priorities and areas for improvement.
  • Design, implement, and maintain efficient processes for smooth office coordination across all operational areas.
  • Proactively identify problems before they escalated and put scalable solutions in place.
  • Ensure the office operates as a systemised, well‑run environment where everything works reliably and consistently.
• Facilities Management – Own the smooth running of office facilities to support a productive workplace.
  • Act quickly on any…