Sales Support Administrator

Company: BoConcept – Trade & Contract Division

Reports to: Trade Sales Manager

Born in Denmark in 1952, BoConcept is a global premium lifestyle brand, designing, producing, and selling contemporary furniture, accessories, and lighting for private homes and commercial spaces. Our Trade & Contract division specialises in delivering tailored solutions to clients across the residential, workplace, and hospitality sectors.

We are seeking a highly organised and client-focused Sales Support Administrator to support our Trade & Contract team. This role is ideal for someone who provides critical, day-to-day administrative support to sales teams, managing client enquiries, finalising the sales process, and maintaining database records.

The ideal candidate would be confident stepping into a fast‑paced role and start contributing immediately.

• Act as the first point of contact for incoming client requests, coordinating quotations, fabric and material samples, and product customisation or specification enquiries.
• Support the sales team in preparing quotations, presentations, and tender submissions, ensuring all required documentation and materials are in place for client meetings.
• Manage the quotation and ordering process through Hub Spot, including the preparation of pro forma invoices and supporting documents.
• Liaise with suppliers, logistics, and internal teams; design, finance, and operations, to track lead times, stock availability, and delivery schedules.
• Monitor and maintain accurate records within Hub Spot (CRM) ensuring data integrity and clear visibility across all projects.
• Support sales reporting and performance tracking, helping to drive efficiency across the Trade team.

• Minimum 3 years of experience in a sales support, project coordination, or client service role within the furniture, interiors, or design industry.
• Exceptional attention to detail with strong administrative and organisational skills.
• Confident communicator with a professional manner when liaising with both clients and internal teams.
• Highly proficient in Microsoft Office and CRM systems (Hub Spot experience is advantageous).
• Ability to manage multiple enquiries simultaneously while maintaining accuracy and composure.

• Competitive salary + Bonus, dependent on experience.
• Opportunities for professional development within a global design brand.
• Employee discounts on BoConcept products.
• Exposure to some of the UK’s leading residential, workplace, and hospitality projects.