Receptionist - Westfield Shepherd's Bush

Confident? Customer‑service obsessed? Never been seen without a smile? Sounds like you could be a great fit for Gymbox’s Reception role. Whether you’re a training nut, regular raver, lively Londoner, or just have a cheeky rebellious streak you’ll already know all about Gymbox. If not, you’re in for one sweaty ride.

Ten locations‑strong and just warming up, we’re not your run‑of‑the‑treadmill gym. We’re the ones who bring the craziest classes, best gear, sexiest clubs, and most challenging workouts to the capital. Imagine what we could do for your work life.

Our Member Experience team is front and centre. Meeters, greeters, make‑every‑workout‑one‑to‑repeat‑ers, this bubbly bunch buzz off our nightclub‑meets‑fitness club vibe and inspire members to feel the same. Rocking up fresh‑faced to a 5:30am early or leaving bouncing after a 11pm close is no small feat, but these guys just smash it, every damn time.

• Be everyone’s pal, friendly, chatty and professional to whoever you greet
• Make every Gymbox Member Experience one that makes you feel great too
• Never leave anyone in the lurch, in club or on the phone
• Handle cash intake, admin and operational stuff like a multitask master you are
• Be an all‑star ambassador, living and breathing all things Gymbox

You don’t need experience for this job, because we like to train. However, outstanding organisation and communication skills, punctuality, proper team ethic, a willingness to take on a challenge and a positive attitude are absolute musts.

Commit to working at all the following times:

• Earl: 5:30, 14:30
• Middle: 11:00, 20:00
• Late: 14:15, 23:15
• Weekend: shifts fall between 07:30 and 20:15

• Chance to climb the ladder in a fast‑growing (and proper fun) company
• Access to education, company‑funded skills and in‑house training
• Discounts and perks, loyalty holiday scheme, party invitations, your birthday off!
• Access to the Cycle to Work scheme after 6 months
• Free linked membership for you and a +1 for a friend, family member or partner to the best Gyms in London!