Executive Assistant

Executive Assistant Company

FLIGHTSTORY

HEAD OF EXECUTIVE OPERATIONS

Flight Story is a media and investment company, and our mission is to elevate the stories, build the communities and invest in visionary entrepreneurs contributing to a happier, healthier humanity

To enable the CRO // C Suite team to operate at peak performance by removing friction, protecting focus, and driving follow-through on key priorities with speed, discretion, and excellence across both business and personal life.

• CRO/C Suite team time is leveraged at the highest possible value calendar, priorities, and meetings are ruthlessly aligned with strategic goals
• Communication, information, and decisions flow clearly and quickly between the CRO/ C Suite team and all internal and external stakeholders
• High-priority tasks and projects are supported with fast, detail-perfect execution including meeting prep, research, slides, agendas, and follow-ups
• Operational and personal logistics (travel, events, household coordination) are handled seamlessly and proactively
• The CRO/C Suite team is one step ahead: briefed, protected, and focused on what matters most
• The executive’s personal life runs smoothly with complete discretion creating space for rest, and personal priorities
• The Flight HQ experience is energising and high-functioning, with the EA working closely with the Head of Happiness & Health to ensure the environment enables great culture, seamless operations, and performance excellence

• CRO/ C Suite team reports increased clarity, headspace, and focus
• Key meetings, communications, and decisions are well-prepped and well-followed-through
• Strategic projects are accelerated through effective support
• No surprises: issues are spotted early and resolved before they escalated
• The Flight HQ feels seamless, energising, and leadership-ready at all times
• The executive’s personal life is supported with discretion and care—creating space for rest and sustained high performance

• Execution Excellence:
  Operates with precision, urgency, and care. Nothing slips. Everything is on time, well-considered, and finished to the highest standard.
• Emotional Intelligence:
  Can read the room, anticipate needs, and manage up and across with calm, tact, and discretion.
• Prioritisation:
  Expert at protecting time and energy. Sees what’s truly important and can tactfully remove what isn’t.
• Problem Solving:
  Thinks ahead. Handles ambiguity with structure. Moves things forward without needing hand-holding.
• Communication:
  Clear, thoughtful, and fast – both written and verbal. Can draft emails, slides, or agendas with the voice of the exec.
• Judgement & Discretion:
  Trusted with sensitive information, difficult conversations, and high-pressure decisions.

• Minimum 8+ years’ experience supporting a senior executive in a high-growth, fast-paced environment (start-up, media, venture, or similar)
• Thrives in a high-performance culture with big ambition and high standards
• Has worked closely with founders or execs and understands the boundaryless nature of modern leadership support confident managing business and private life in parallel with complete discretion
• Tech-native: fluent in G-suite, Slack, AI tools, and calendar/email management tools
• Comfortable in boardrooms and briefing decks one moment, solving practical admin issues the next
• Emotionally intelligent, calm under pressure, and able to manage up with confidence
• Takes pride in creating clarity and enabling others to lead at their best
• Collaborative and proactive partner to the Director of Happiness & Health in running an energising and well-functioning HQ

Shoreditch, London :
We are an in-person-first culture and believe in fostering a vibrant and work environment centred around connection and community.

Screening Process - Our screening process is designed to assess candidates in a fair way. This gives you an opportunity to share your skill, experience and passion.

Phone Call with the Talent Team - You will share a call with our talent team who will answer any questions you have about the role, our business and any next steps.

1st Interview - This first stage will involve meeting your potential manager and team members.

2nd Stage Interview - Task - Through the task round you get an insight into the day to day responsibilities of the role and we get the opportunity to understand how you work.

Final Stage Interview - The final interview involves meeting a Senior Stakeholder in the business.