Facilities Assistant

About The Job

Flatpay is one of the fastest growing fintech companies in Europe. Founded in Copenhagen, we’re on a mission to simplify payments for small and medium-sized businesses through transparent, customer‑centric solutions. Now 1,500+ colleagues strong, we continue to scale across Europe, and our London office plays a key role in that growth.

Our Facilities team keeps the engine running behind the scenes. As a Facilities Assistant, you’ll help create a welcoming, organised, and high‑performing workplace where our teams can do their best work every day. Working closely with the Workplace Operations Manager, you’ll support the smooth day‑to‑day running of the office in a fast‑paced, growing environment.

This is a newly created role with plenty of opportunity to grow and shape responsibilities as the business evolves.

London, White City

On-site, 5 days per week

• Ensure a safe, welcoming, and well‑organised workspace for all London staff
• Coordinate supplier and contractor relationships (warehouse, couriers, consumables, merchandise)
• Manage ordering and stock of office supplies, snacks, drinks, and stationery
• Support onboarding by setting up workstations, laptops, devices, and starter kits
• Manage and respond to internal helpdesk tickets
• Assist with office moves, restacking, and space reconfigurations
• Maintain inventory of IT equipment, phones, marketing materials, and merchandise
• Support administration of office services (parking, mileage tracking, Docu Sign)
• Carry out light maintenance and ad‑hoc operational tasks

Organised– You’re highly structured, proactive, and able to manage multiple priorities at once.

Resourceful– You enjoy problem‑solving and finding solutions quickly in a dynamic environment.

Adaptable– You’re comfortable in a fast‑growing company where responsibilities can evolve.

People‑focused– You enjoy supporting colleagues and take pride in delivering a five‑star workplace experience.

• Strong organisational and time management skills
• Ability to prioritise effectively in a fast‑paced environment
• Clear communicator with a collaborative mindset
• Comfortable managing suppliers and internal stakeholders
• Hands‑on approach with attention to detail

• Clear pathways for career progression
• Supportive, ambitious, and collaborative culture
• Fast‑paced fintech environment with real impact
• Be part of one of Europe’s fastest‑growing companies

Flatpay is dedicated to innovating payment solutions for SMEs with transparent, customer‑first services. We’re one of the fastest‑growing fintech companies in the Nordics - and Denmark’s fastest unicorn.

More than just a workplace, Flatpay is a team of 1,500+ passionate colleagues shaping the future of 7 million European merchants.

Let’s build it together. 🚀