Office & IT Manager

Compensation and Employment Details

Salary: £40,000 per annum

Location: Our team has the option to work 60% of the time on‑site, 40%  office is based in Central London (WC1B).

Contract: Permanent contract

Hours: Full‑time (37.5 hours per week), Monday to Friday.

Final date to receive applications: 13th March 2026.

We are seeking an Office Manager to join our team. In this role, you will ensure the smooth running of our office and provide excellent operational support to colleagues. You’ll lead day‑to‑day office management, health and safety and work closely with our IT Managed Service Provider (MSP), People and Culture team and proactively engage across all other teams in the Royal Foundation to create a safe, positive and inclusive workplace environment.

The postholder is responsible for streamlining processes, managing the day‑to‑day relationship with the MSP and other suppliers, supporting staff onboarding and contributing to a high‑quality employee experience in the office. This position is ideal for someone with strong interpersonal and communication skills, proactive attitude and excellent IT skills.

Office Experience

• Ensure, with the support of the Office and IT Assistant, that the office is a welcoming, safe, well‑maintained, accessible and inclusive environment.
• Responsible for office suppliers management, taking a sustainable and cost‑effective approach.
• Oversee and coordinate day‑to‑day office services including office supplies, Facilities Management Helpdesk reporting, deliveries and post.
• Working with the People and Culture team, responsible for the compliance with Health and Safety regulations.
• Develop and maintain the office manual and contribute to Business Continuity Planning, ensuring clear and accurate documentation of processes and procedures for office use, incidents and/or office closures.
• Proactively ensure colleagues are informed of processes and guidance relating to the office and IT, including maintaining relevant sections of the Teams Channels and communicating through all‑staff briefings and other engagement opportunities.
• Work with the Sustainability Working Group, supporting the Foundation on the Sustainability integration, identifying and recommending areas for improvement where possible.
• Regularly review and improve relevant policies, procedures and guidance to enhance efficiency and staff experience, utilising digital tools.

IT Experience

• Management of IT and cybersecurity: working with the Senior Governance and Operations Manager and outsourced providers to ensure that the Foundation has excellent IT service provision and is managing associated risks appropriately.
• Oversee day‑to‑day Office, IT and AV equipment management including contracts.
• Responsible for devices/account setup for new and existing users as well as leavers management.
• Support Salesforce CRM Manager with administrative tasks and support with the integration of the system across the Foundation.

Health and Safety

• Maintain and embed effective Health and Safety policies and procedures across all areas of the organisation and embed them into everyday working.
• Ensure that all staff, and contractors where appropriate, complete relevant Health and Safety training.
• Develop and embed a clear and practical Risk Assessments process and procedure, working with the wider teams to ensure implementation, particularly for events.
• Ensure that all the necessary First Aid equipment and supplies are appropriately stocked and maintained.
• Oversee Fire Wardens and First Aiders, ensuring appropriate numbers and training are in place.
• Ensure an effective system for reporting and recording charity complaints, incidents, accidents and near misses including monitoring, legal reporting, overseeing corrective actions and embedding learning.

Management

• Effectively manage budgetary and financial responsibility and support the Foundation’s culture of careful financial management.
• Maintain strong compliance with all Charity Commission and Companies House processes to ensure good governance.
• Manage Foundation’s legal contracts database.
• Responsible for maintaining accurate records and ensure timely processing of orders,…