Contract Support​/Helpdesk

Contract Support / Helpdesk (London/Hybrid)

Company: CBRE Global Workplace Solutions
Job Type: Full-Time | Permanent

CBRE is the global leader in commercial real estate services, with over 70,000 employees operating in 48 countries. We are driven by a vision to be the preeminent, vertically integrated, globally capable real estate service firm.

CBRE Global Workplace Solutions (GWS) is seeking a Contract Support / Helpdesk professional to join our dynamic team. This is a London based role offering hybrid working and the opportunity to work within a high-performing environment that values innovation, collaboration, and excellence.

What You'll Do:

Provide comprehensive contract administration support to the contract team
Maintain accurate records of financial transactions and contract reporting
Liaise with client representatives and internal teams
Allocate tasks and PPMs to engineers, ensuring efficiency and clarity
Support monthly billing and contract review reporting
Manage reactive and planned maintenance tasks using Concept Evolution and FSI Go

Key Responsibilities:

Financial and commercial contract support
Report preparation and documentation management
Subcontractor and purchase order administration
Timesheet collation and data quality checks
Contract setup and escalation process support
General office duties including correspondence, filing, and meeting minutes

What We're Looking For:

Experience in maintenance planning and contract administration
Strong analytical, organisational, and communication skills
Proficiency in Microsoft Excel, Word, and Power Point
Familiarity with Concept Evolution CAFM system and finance systems
Ability to challenge processes and suggest improvements
A collaborative team player with a proactive mindset

Why Join CBRE?

Work with a global leader in real estate services
Be part of a supportive and inclusive team
Access to professional development and career growth opportunities