Founder's Associate​/EA to Co-founder

Overview

Be your word

The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. So we’re on a mission to fix it with technology that actually works. We love the NHS because it’s accessible to all, free at the point of delivery and employs millions up and down the UK. It’s under intense pressure with rising costs, GP strikes, budget uncertainty and an ageing population, which means longer wait times, fewer appointments and lower quality care for the people who need it most.

The NHS is beautiful, but broken. The largest cost (£66bn+) is staff, who spend a lot of time on mundane admin. 35% of NHS staff are employed to complete administrative work all day, every day. And that's where we're making a difference.

We’re focused on relentlessly automating repetitive processes within the NHS. Our first product, Automated Registrations, is already used by 24% of GP practices in England. With this wedge in the market, we're now building more powerful tech that unlocks access to healthcare for the entire nation. Check out bookable.health for a sneak peek.

⛩️ Our Principles

Exciting challenges lie ahead—guided by our principles, we’ll meet these challenges with a thoughtful and caring approach to support our community of NHS GP practices. These principles drive everything we do at Healthtech-1:

• 💙 Care deeply
• 🏋️♀️ Work hard
• 🤝 Be your word
• 💬 Trust in radical truth and transparency
• 🚀 Do your life's best work
• 🥳 Find the fun

Read more about our principles in the Healthtech-1 Handbook.

We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS bookable. To reach national scale, Raj needs to spend his time on strategy and execution, not admin and logistics. Your job is to run his operation flawlessly so nothing slips and he's always prepared.

We invest heavily in development, care deeply about our people, and will support you when needed. BUT you must be comfortable with pressure and prepared to work 60+ hours a week.

The goal: Make Raj more effective, and act as a force multiplier for the company. Help us hit 50,000 Weekly Appointments Booked by September 2026.

Your role directly contributes to this by:

• Ensuring Raj's time reflects our priorities
• Make Raj a decision-making engine

Success looks like:

• Raj's calendar actually matches company priorities (not just what's urgent)
• As a result, Raj feels that the vast majority of his time is spent on the right things
• Nothing gets lost - actions tracked, commitments delivered
• Meetings happen smoothly - right people, right prep, actions, owners and deadlines
• Raj never chases you for updates
• Zero typos, broken links, or half-done work

By day 30:
Get the engine running

Output:
Raj's operation is visibly smoother.

• Mastered calendar and inbox - you know what matters to Raj, what is noise, and what is not.
• Shadowed Raj in all meetings - you understand his meetings, priorities, and working style
• Established your quality standards and techniques to meet them - nothing leaves your desk with errors
• Run logistics for 5+ major meetings - materials ready, people briefed, no surprises
• Built your action tracking system - Raj's commitments are visible and moving forward, no actions have been missed

By day 60:
Make hard things easy

Output:
Raj trusts you completely with his operation.

• Calendar on autopilot - you make judgment calls and Raj agrees with them, you schedule to priorities not requests
• Inbox at zero daily - you respond on his behalf when appropriate, flag urgent, eliminate noise
• Raj’s meeting prep is reliably excellent, also has a venue (rooms if internal), starts on time, has buffer zones where needed
• Tracked 50+ actions to completion, with nil missed
• You’re acting as a reliable, independent thought partner who can challenge Raj when needed but also play with his ideas to optimise his creativity and output
• Observe and take note of what gives Raj energy e.g. meditation, exercise and ensure he has space to do this each day

Output:
You're indispensable to how Raj operates.

• Raj delegates tasks once and…