Clinic Administrator - Clinical Trials - FluCamp

Overview

We would like to hire a permanent Clinical Administrator to join theFluCamp admin team across our sites in Whitechapel & Canary Wharf.

The Clinic Administrator will provide essential administrative support to the clinical team within our busy screening clinic and quarantine clinical trial unit, and for managing the volunteer journey admission and discharge.

This is a full-time, permanent position. Shifts will range from 0800 - 1800 with the potential some occasional weekend work so some flexibility is required.

• Meet and greet volunteers attending appointments
• Co-ordinate progress of all screened volunteers seen at the site
• Provide administrative support to the Clinical Team
• Provide receptionist duties for the screening clinic ensuring the reception area is always tidy and staffed during clinic hours
• Responsible for ensuring case notes and other associated documents are tracked and then filed appropriately in the correct patient/volunteer file
• Dealing with queries, typing clinic notes, letters and faxes, filing, audit information preparation, database entry and general correspondence
• Assisting with medical record management and filing, securing physician signatures, communication with GPs in securing required information for trial participation
• When required performs non-invasive study specific assessments on volunteers

• Grade A-C in GCSEs or equivalent, especially English, Science and Mathematics
• Excellent customer service skills
• Effective communication skills
• Highly competent in using computer systems and Microsoft Office
• Excellent organisational and time management skills
• Good understanding of data protection and confidentiality
• An understanding of ethical practice and confidentiality
• Flexible, willing, positive and supportive
• Positive and supportive team player
• Knowledge of ICH GCP/FDA regulations, UK Statutory Instruments and Basic Life Support certification are also desirable