More jobs:
Office Junior
Job in
London, Greater London, W1B, England, UK
Listed on 2026-02-03
Listing for:
Ridgeway and Co
Full Time
position Listed on 2026-02-03
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
Office Junior
Location:
Chingford
Salary: £20,000 – £25,000 per annum
Job Type: Full-time, Permanent
Hours:
Monday to Friday, 08:00 – 17:00
We are currently seeking an organised and reliable Office Junior to join our busy office team. This role is ideal for someone with strong customer service skills who is confident handling calls, emails, and administrative tasks while delivering a professional service to tenants and clients.
Key Responsibilities
* Handle day-to-day telephone and email enquiries from tenants and clients in a timely and professional manner
* Liaise with tenants and clients to ensure a high level of customer satisfaction
* Maintain a professional and efficient image at all times
* Book appointments for gas, electric, and plumbing works via email enquiries and online housing portals
* Carry out daily call rounds to confirm appointments and reduce no-access rates
* Ensure job notes and instructions are clear, accurate, and up to date
* Prioritise emergency repairs and jobs involving vulnerable tenants
* Communicate patiently and professionally with vulnerable and elderly customers
* Build and maintain positive working relationships both internally and externally
* Support the wider office team with administrative duties as required
Skills & Experience
* Excellent customer service skills
* Strong written and verbal communication
* Good attention to detail and organisational skills
* Ability to learn and retain new information quickly
* Strong planning and multitasking abilities
* Able to work well as part of a team and on own initiative
* Confident decision-maker with a solutions-focused approach
* Good IT skills, including Microsoft Outlook, Word, and Excel
What We Offer
* Salary of £20,000 – £25,000 per year (depending on experience)
* Full-time, permanent position
* Monday to Friday working hours (08:00 – 17:00)
* Supportive team environment and training provided
To apply , please submit your CV or contact us for further information
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