Team Administrator EDS Adults Community & Outpatient Team

Central and North West London NHS Foundation Trust

The closing date is 02 February 2026

We have an exciting opportunity for a Team Administrator to join our Adult Community & Outpatient Teams in Vincent Square Eating Disorder Service based at the Stowe Site.

The Eating Disorder Service offers a range of specialist services to women, men, children, and young people who are suffering from anorexia nervosa, bulimia nervosa, and other eating disorders. The service provides a wide range of treatments, including assessment and community, outpatient therapy, intensive care pathways, day programme services, and inpatient care across different sites.

We are looking for an enthusiastic and motivated Team Admin to provide important administrative and customer service to ensure the smooth running of our very busy and dynamic team. The role comes with a variety of responsibilities, providing support to the clinical team, service users, patients, and carers who attend the service.

The EDS team is strong, supportive and has excellent structures to offer regular supervision. This is a great opportunity to join our team to support the delivery of high-quality EDS for North West London. We are looking for exceptional individuals with the right attitude, skills, and knowledge who share our passion to deliver the best quality care experience for patients and their families.

This post is highly suitable for an applicant who is working at a similar grade in the NHS or for those currently working in a non-NHS setting with aspirations to enter into Health Service administration.

We are seeking an enthusiastic and motivated Team Administrator to provide essential administrative and customer support for the Vincent Square Eating Disorders Service. This role is vital to ensuring the smooth running of our busy team and supporting clinicians, service users, patients, and carers. As an NHS Trust, we encourage vaccination to help protect staff and those accessing our services.

Our Eating Disorders Service offers a supportive team environment with strong supervision structures. This is a great opportunity to contribute to high-quality care across Northwest London. We are looking for individuals with the right skills, attitude, and commitment to excellent patient experience.

Based on-site, you will deliver a broad range of administrative tasks and occasional cross-site cover. Duties include managing referrals, booking appointments, contacting patients, answering queries, preparing letters, minute taking, arranging interpreters and taxis, supporting inductions, ordering stationery, and maintaining effective systems. Strong communication and IT skills, including Microsoft Office and MS Teams, are required.

You must be able to prioritise your workload, work independently with good judgement, and provide cover for Roxborough Road, Verney House, and the Children and Young People Eating Disorders Service when needed.

This post is ideal for applicants already working at a similar level in the NHS or those in non-NHS roles seeking to begin a career in Health Service administration. The role is based at South Kensington and Chelsea Mental Health Centre, 1 Nightingale Place, London SW10 9NG
, with occasional cover required across other sites and teams.

We offer a supportive and friendly working environment where supervision, performance reviews, and appraisals form part of ongoing staff development. CNWL is committed to supporting staff through training, career progression, wellbeing initiatives, and ensuring job satisfaction.

Please note
:
This vacancyb>does not meet the criteria for Skilled Worker sponsorship unless you qualify under temporary exemptions linked to immigration rule changes effective from 22/07/2025. Separate provisions apply to workers who have continuously held a Skilled Worker visa since before 04/04/2024.

If you do not meet the Transitional Provision, we cannot consider your application unless you can provide valid evidence of your right to work in the UK. If you believe you qualify for sponsorship or already hold permission to work, please include full details of your immigration status in the Pre-Screening Immigration section of your application.

Eligibility for sponsorship also depends on whether the role meets the salary threshold for the relevant SOC code.

For more information, visit:
Skilled Worker visa:
Overview -

MAIN DUTIES AND RESPONSIBILITIES

• To prepare documents (letters, memos, reports etc) by copy or audio typing using Microsoft office software, ensuring all policies and procedures are adhered to.
• To act as the first point of contact for the service, accommodate and guide our service users, visitors to the correct team. Handle telephone and email enquiries from external bodies, Trust staff, clinicians, service users and relatives.
• The post holder is required to exercise judgment about how to handle such calls in an…