Admin Assistant

Location: Heathrow

Tezlom is currently recruiting for an Asmin Assistant for a well known aviation services provider supporting international airlines with baggage delivery, repatriation, and logistics services across UK airports. We work closely with airlines, ground handlers, and airport authorities to deliver time-critical, compliance-driven operations

Role Overview

We are looking for a reliable and well-organised Admin Assistant to support our aviation operations team. This role is critical in ensuring smooth day-to-day administration, accurate records, and effective communication between airlines, drivers, ground handlers, and internal teams.

The ideal candidate will be proactive, detail-oriented, and comfortable working in a fast-paced, operational environment.

Key Responsibilities

• Provide day-to-day administrative support to operations and management

• Handle emails and correspondence with airlines, ground handlers, and internal teams

• Maintain accurate records, spreadsheets, and operational logs

• Assist with invoicing, job tracking, and basic reporting

• Support HR administration including staff records, passes, and compliance documents

• Coordinate driver paperwork, timesheets, and rota-related admin

• File and organise contracts, agreements, and airport documentation

• Answer calls and respond to queries professionally and efficiently

• Assist with ad-hoc administrative and operational tasks as required

Skills & Experience

• Previous experience in an administrative or office support role

• Strong organisational skills with attention to detail

• Confident using Microsoft Office (Outlook, Excel, Word)

• Ability to prioritise tasks and work under pressure

• Professional communication skills (written and verbal)

• Comfortable working with confidential information

• Aviation, logistics, or transport industry experience is desirable but not essential

Personal Attributes

• Reliable and punctual

• Proactive and willing to take initiative

• Calm and professional under pressure

• Team-focused with a flexible approach to work

• Comfortable working in a regulated airport environment

Benefits:

• Competitive salary (dependent on experience)

• Opportunity to work within the aviation industry

• Supportive team environment

• Long-term career development opportunities

• Exposure to airline and airport operations