Workplace Manager

About 9fin

The world's largest asset class, debt, operates with the worst data.

The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it’s in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered.

Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms.

As our growth continues, we’re investing in creating an outstanding workplace experience for our people. We’re now hiring a Workplace Manager to join our People team. This is a unique opportunity to combine operational excellence with creativity - managing our London office, supporting our growing global footprint, and building an environment where people love to work. Note, this is an office-based position, with a minimum of 4 days per week in our London office.

• As the office-based lead, take ownership of the day-to-day running of our London office, ensuring it’s safe, welcoming, and set up for productivity.
• Manage all vendor relationships, office supplies, and equipment.
• Oversee facilities, health & safety compliance, and building management in partnership with our co-working partners.
• Support onboarding logistics - making sure new joiners feel at home and have everything they need from day one.
• Proactively identify opportunities to improve processes, workflows, and the overall workplace experience.
• Own office layout planning and optimisation, ensuring our space evolves effectively as teams scale, including seating plans, neighbourhoods, meeting-room configurations, and space forecasting as teams continue to scale.
• Manage operational subscriptions and tooling across 9fin, ensuring cost-effectiveness, renewal tracking, and alignment with company needs.
• Maintain organised internal documentation (processes, checklists, vendors, subscriptions, playbooks) to support operational clarity and continuity.

• Plan and deliver team events, socials, and initiatives that connect and energise our London team.
• Partner with People Partners to design and deliver global engagement events, ensuring all 9finners feel part of one community, regardless of location.
• Support company-wide events such as Town Halls, offsites, and celebrations.
• Act as a cultural ambassador, embedding 9fin’s values into the workplace and everyday experiences.
• Collaborate with the People team on employee surveys, action planning, and initiatives that strengthen engagement and belonging.
• Own internal communications for 9fin - crafting, coordinating, and distributing clear, engaging, and timely updates across key channels (Slack, email, in-person events, office screens, etc.).
• Define and maintain our “how we communicate” standards - setting up and managing communication norms, guidelines, and channels across Slack and Notion to ensure information flows clearly, consistently, and effectively.

• Work closely with teams across our global offices, providing support where needed as we expand our international presence.
• Share best practices and support consistency in workplace and engagement standards worldwide.
• While the role is primarily UK-focused, there may be occasional requirements to support internationally - including office relocation coordination, internal communications support for global teams, and contributions to culture-building across our international locations.

• Proven experience in workplace management, office operations, or employee experience, ideally in a tech or high-growth environment.
• Organised, detail-oriented, and able to manage multiple priorities effectively.
• A natural people…