Personal Assistant

Personal Assistant

Department: Executive Office

Employment Type: Full Time

Location: London

Reporting To: Leanne Pugh

As a Personal Assistant (Executive Office) you will be responsible for supporting systems and processes in place to optimise the effectiveness of the Bank’s Executive Team (ExCo). The role holder will enable the Executive Team to make best use of their time by scheduling, planning and facilitating key activities and ensuring appropriate resources are in place as needed. To be successful in the role, the candidate will aim to foresee organisational/logistical challenges and intervene to keep things on track.

The role holder will be based on-site at our London office.

Executive Member Support Support the Executive Member(s) as required with:
Inbox management;
Diary management;
Internal and external meetings (e.g. booking venues and conference centres, arranging catering, lunches and dinners);
Travel and logistics across 4 UK offices; and Supporting the process of expenses and other administrative tasks.

Meeting / Office Support Support day-to-day office activities and oversee office supplies and inventory;
Manage and maintain meeting spaces for external / internal meetings using a booking system;
First point of contact for external visitors; greeting and directing guests in a professional manner, maintaining a visitors log.

Organise & Facilitate Executive Team Members Coordinate and manage ExCo diaries to ensure that the right people are in the right place at the right time to be effective in their roles. Coordinate and support key internal meetings, such as Strategy Days and ad hoc workshops. Coordinate meetings for ExCo member where required. This may include circulating papers, minute taking and action tracking.

Events coordination (e.g. booking lunches with third parties, arranging team meals, organising away days for the Executive Committees, external meeting rooms, etc). Support the budget for Executive Team travel and accommodation through maintaining corporate relationships and seeking discounts wherever possible. Supporting the process of expenses. Supporting the approvals and recording of Gifts & Hospitality. Ensure that Chetwood has appropriate facilities in place to hold meetings with internal and external stakeholders with appropriate access to necessary technology.

Anticipate logistical and other organisational challenges such as scheduling conflicts and intervene where possible to solve problems before they happen.

Highly organised – able to keep track of multiple streams of activity in parallel.

Strong communication skills, engaging with colleagues across the business.

Experienced in meeting support, scheduling internal and external meetings and organising catering.

Professional discretion.

The role holder will have access to commercially sensitive materials and information at times which must be managed accordingly.

Experience of working closely with Executive and Senior Leadership Teams Experience of planning and organising events would be an advantage.

Knowledge of MS Office applications such as Word, Excel and PowerPoint.

Retail banking knowledge/experience is useful but not essential.

• Competitive salary
• 25 days holiday PLUS your BIRTHDAY off
• Pension contribution with Royal London
• Life Assurance
• Private medical, dental and optical health insurance with Axa
• Hybrid working – Wrexham
• Free breakfast available