Receptionist, Administrative​/Clerical

Location: Greater London

Private Medical Receptionist - Prestigious Harley Street Clinic

An exciting opportunity has arisen for a Private Medical Receptionist to join a welcoming and professional Front of House team at a leading independent private eye clinic on Harley Street, just a short walk from Baker Street and Bond Street stations. This is a varied role that includes duties beyond a standard reception job description. We are seeking candidates with experience in five-star hospitality, concierge services, PA roles, or any position that required a bespoke and detail-oriented approach to people and work.

The clinic is patient-centric, warm, welcoming, kind, and nurturing toward every individual who walks through the door.

The Private Medical Receptionist role:
As a key member of the Front of House Administration team, you will be the first point of contact for consultants and their patients, ensuring every visit is smooth, professional, and warmly received.
Organising emergency operations at very short notice, coordinating diaries, liaising with surgeons, ophthalmic technicians, nurses, anaesthesians Provide an exceptional patient experience in person, over the phone, and via email
Manage up to three clinic diaries, handle payments, and support with treatment enquiries
Oversee administrative tasks, including ordering supplies, managing stock, and coordinating maintenance
Maintain the highest standards of service, supporting the clinic’s commitment to excellence
Liaising with clinical trial coordinators
Private Medical Receptionist details:

Hours:

Monday-Friday, 9:00am-6:00pm - flexibility is required in case of emergencies
Salary:
Up to £35,000 (depending on experience)
Holidays: 23 days annual leave
Corporate benefits