Sales Administrator

Who are we looking for?

Following the continued success and growth of Bridewell’s commercial team, we are creating a new Sales Administrator role to provide vital support to our sales team, particularly on larger and more complex customer accounts and prospects.

This role will focus on sales administration, reporting support, and cross-team coordination, helping ensure that commercial activity runs smoothly and that key information is accurate, complete, and available when needed. You’ll work closely with Sales, Finance, Delivery, and the Salesforce Administrator to support day-to-day commercial operations.

As this is a new role, we’re looking for someone who enjoys bringing order, consistency, and momentum, and who is keen to put their own stamp on the role as it evolves over time alongside the team.

Provide administrative and operational support to sales team members, including:

• Supporting invoicing by ensuring required sales and delivery information is complete and working with Finance to resolve any issues that may delay billing.
• Assisting with QA and compliance checks on sales-related documentation and data
• Collecting and preparing commercial and financial information for customer monthly or quarterly review meetings
• Working with finance to obtain relevant financial information (i.e. timesheet analysis) and delivery data where customer-specific reporting is required
• Representing the sales team at weekly internal resourcing and delivery update calls – where necessary reaching out to team members for individual opportunity and project status updates.
• Helping ensure customer records and supporting information are complete and up to date

Support effective use of Salesforce across the sales team, without owning system administration, by:

• Running reports and list views to identify missing, incomplete, or outdated information
• Proactively liaising with sales colleagues to update opportunities, contacts, and account records where required
• Acting as a point of coordination between Sales and the Salesforce Administrator where issues or improvements are identified

• Assist with regular sales and account reporting, ensuring data is accurate and presented clearly
• Support the preparation of internal reporting packs for leadership meetings
• Help track renewals, contract milestones, and customer-specific reporting requirements
• Maintain organised records of commercial documentation, reports, and templates
• Assisting with the administration of quarterly sales commissions, working closely with Finance and the Sales team

• Act as a bridge between Sales, Finance, and Delivery, helping information flow smoothly
• Support scheduling and coordination of internal and customer meetings where required
• Help document and improve sales administration processes as the role matures
• Contribute ideas on how tools, templates, or workflows could be improved over time

You’ll have experience of:

• Experience in a sales administration, commercial support, or operations support role
• Comfortable working with sales data and reports (Salesforce or similar CRM experience preferred)
• Strong attention to detail and a structured, organised approach to work
• Confident communicator, able to politely chase and follow up with colleagues
• Good working knowledge of Excel (filters, basic formulas, pivots helpful)

• Experience in professional services, technology, or cyber security environments
• Exposure to invoicing, renewals, or finance-related processes
• Experience supporting senior stakeholders or account teams

• Supportive and reliable – takes pride in helping others succeed
• Organised and proactive – spots gaps and follows them through
• Detail-focused – values accuracy and consistency
• Adaptable – comfortable working in a role that will evolve over time
• Ownership mindset – enjoys improving how things are done, not just following a checklist

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