Administrative Assistant – Customer Liaison

Overview

Location: London, UK.
Job Type: Full-time.
Salary: £13.01 per hour.

We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly.

• Respond to customer queries through messaging platforms, emails, and phone.
• Maintain accurate records and databases.
• Assist with scheduling, document preparation, and general admin support.
• Work closely with other team members to ensure smooth operations.
• Complete ad-hoc administrative duties as needed.

• Strong written and verbal communication skills.
• Friendly, professional, and organised.
• Previous admin or customer service experience is a plus.
• Confident using Microsoft Office and other digital tools.
• Able to manage multiple tasks and work independently.

We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment.

Apply now!

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Schedule: Day Shift: 9:00 AM – 6:00 PM
• Salary: up to £13.01 hourly
• Starting time: Immediate start!

About Swift Staff:

We’re a London-based recruitment agency specialising in administrative roles. We’re committed to connecting talented professionals with businesses that value efficiency, organisation, and excellent service.