Receptionist, Administrative​/Clerical

Role Purpose

Manage front desk functions including attending to visitors and guests, mail and postage as well as attending to incoming calls. Act as facility administrator to help build a clean, safe and operational work environment.

• Maintain cleanliness and orderliness of reception area, meeting rooms, and pantry.
• Answer phone calls and handle general queries.
• Welcome visitors and notify relevant personnel of their arrival.
• Collect and distribute mail, courier packages, and letters to respective departments.
• Administer building and office access cards.
• Maintain and update office records, files, databases, and phone lists.
• Assist with ordering and serving refreshments for meetings and events.

• Participate as a member of the Workplace Safety Committee.
• Manage office and pantry supplies, including stationery and first aid items.
• Coordinate preventive and corrective maintenance of office and pantry equipment (e.g., printers, water dispensers, AEDs).
• Liaise with vendors for cleaning, security, and other facility-related services.
• Monitor vendor performance and cleaners’ attendance.
• Act as the primary contact for building and office repair and maintenance issues.

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenge and stop unsafe acts and behaviours or unsafe conditions.
• Comply with Global Safety Standards, Policies and Operating Procedures.

• ‘O’ levels or ITE
• Minimum 2 years of experience

• Problem solving skills to resolve issues independently.

• Experienced in SAP and Microsoft Office (Word, Excel and Powerpoint) is preferred
• Good communication skills
• Good customer service to internal and external customers
• Multi-tasking skills and ability to prioritize work and meet deadline