Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Position: Administrator (Permanent)
Helpdesk Administrator - Maintenance

Central London | Office-based

Are you a skilled administrator with help desk experience? Are you seeking an opportunity to become a key, active member of a highly skilled team? If so, this role might be the perfect fit for you.

We are looking for a friendly, organised Helpdesk Administrator to join our Maintenance team in Central London. This is a key support role where you will work closely with our Contracts Managers, helping keep things running smoothly behind the scenes.

What you will be doing

Supporting Contracts Managers with day-to-day administration
Scheduling reactive maintenance works and helpdesk call-outs
Keeping records and spreadsheets accurate and up to date
Managing holiday and absence records to support planning
Creating and maintaining asset registers using our CAFM system
Producing Excel spreadsheets and financial reports
Managing financial paperwork including invoices, credits and VAT
Preparing figures and information for client meetings
Helping keep our contracts running efficiently and compliantly

About you
You're organised, confident, and happy juggling different tasks. You communicate clearly, enjoy working as part of a team, and are not afraid to take ownership of your work.

What we are looking for

At least 2 years' experience in a similar admin or helpdesk role
Strong literacy and numeracy skills
Good working knowledge of Excel, Word, Outlook and internet tools
Clear and confident communication skills

Nice to have (but not essential)

Experience in Maintenance or Facilities Management
Knowledge of CAFM systems
PowerPoint skills

Personal qualities

Reliable, punctual and well organised
Confident and professional
A positive team player who enjoys supporting others