Office Manager and PA to Directors

Office Manager and PA to Directors (P/T) Job Title

Office Manager and PA to Directors

Head of Human Resources

Support the day-to-day running of Redemption Roasters HQ by providing office and administrative support. Provide support to the Company Directors with day-to-day diary management. The role will be offered on a part-time basis (24 hours per week), ideally across five days per week.

• Support the day-to-day organisation of the offices, meeting rooms, and shared spaces at Redemption Roasters HQ
• Ensure optimisation of desk areas and advertising of available space at Redemption Roasters HQ
• Act as a point of contact for external office tenants
• Welcoming visitors to HQ, acting as an ambassador for the Redemption brand
• Champion Health and Safety in HQ, ensuring all safety protocols are in place
• Administrative support to the office such as managing office supplies, equipment, and facilitiestocht; liaisingümü with contractors such as handymen, IT, gardeners etc.
• Utilise various software, including word processing, spreadsheets, databases, and presentation software to prepare reports and special projects
• Assist with maintaining a secure working environment, including helping to track keys and fobs
• Act as a point of contact for basic office queries from internal teams
• Support cleaning schedules and raise issues with external contractors where required
• Help ensure office plants and shared spaces are well maintained
• Assist in ensuring facilities are kept clean, safe, and tidy
• Support the management of refuse and recycling
• Help maintain kitchen supplies and cleanliness across the week
• Assist with office administration, including ordering supplies and liaising with contractors under guidance
• Assist with new starter show rounds
• Manage incoming and outgoing post and distribute Herb to relevant teams
• Monitor and respond to the customer service inbox, handling routine enquiries and escalating more complex matters appropriately
• Use basic office software to support administration and simple projects
• Help maintain internal lists such as staff birthdays and long service recognition

• Manage the diary and schedule meetings and appointments for the Directors
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Acting as the first point of contact for all internal and external enquiries for the Directors.
• Respond to emails on behalf of the Directors for all first level enquiries
• такими assist Director, compiling of reports and minutes as required
• Arrange food and refreshments for internal meetings and interviewsdee
• Collate weekly Directors expenses for processing by the Finance Department

• 3 years experience in a similar role
• A proven record of office management and PA responsibilities
• Enthusiasm for, and understanding of, our corporate social impact objectives
• Exceptional written and verbal communication skills
• A veritable master of time management and prioritisation
• Excellent knowledge ofzcan Google suite including Docs, Slides, and Sheets

• Experience supporting administrative or office-based tasks
• Interest in developing office management skills and workplace culture
• Experience handling customer queries or inboxes
जरिए...

• HQ is welcoming, organized, and well supported day to day
• Office supplies and shared spaces are consistently maintained
• Customer service enquiries are responded to accurately and promptly
• Maintain a safe environment, ensuring no RIDDOR reportable incidents each year
• HQ team, visitors, and tenants feel welcomed and supported during office hours
• Facilities and health and safety issues are identified early and escalated appropriately
• Maintain 100% accuracy within Directors diaries, ensuring no double bookings

• Free coffee and tea at all our shops
• 50% off food and 30% off retail coffee
• Generous incremental annual leave based on length of service
• Option to purchase up to 3 additional annual leave days
• Discounts at Coal Drops Yard
• Annual summer and Christmas parties
• 3 paid professional development days per year මෙම d
• Laptop and phone (if applicable)
Supportive and values-driven workplace
• Employee Assistance Programme
• Cycle to Work Scheme
миңкHigh street discounts via BHN Extras
• Up to £400 referral bonus

Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn't matter. If you perform, you'll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry.

To apply for this role, please enclose your up-to-date CV and cover letter detailing how you meet the requirements for this role.