Receptionist​/Administrator

We are a busy, friendly GP practice committed to delivering high-quality patient care in a supportive team environment. We are currently seeking a motivated and professional Receptionist/Administrator with experience using EMIS Web to join our front-of-house team.

Key Responsibilities

Greeting and assisting patients both in person and over the phone

Booking, amending and cancelling appointments using EMIS Web

Handling patient queries efficiently and confidentially

Processing repeat prescription requests

Supporting the clinical and administrative team with day-to-day duties

Maintaining accurate and up-to-date patient records

Managing incoming and outgoing correspondence

Previous experience working in a GP surgery or healthcare environment

Proficient in using EMIS Web

Excellent communication and interpersonal skills

Strong attention to detail and ability to multitask in a fast-paced environment

A professional, compassionate, and patient-focused approach

Confidentiality awareness and understanding of data protection (GDPR)

Knowledge of NHS systems and procedures

Experience working with EMIS and Docman

Basic understanding of medical terminology

We are a busy, friendly GP practice located in the heart of Primrose Hill committed to delivering high-quality patient care in a supportive team environment. We are a short walk from Chalk Farm underground station.

Greeting and assisting patients both in person and over the phone

Booking, amending and cancelling appointments using EMIS Web

Handling patient queries efficiently and confidentially

Processing repeat prescription requests

Supporting the clinical and administrative team with day-to-day duties

Maintaining accurate and up-to-date patient records

Managing incoming and outgoing correspondence

• Experience working with EMIS required
• Experience working within a GP Practice
• Experience working with Docman

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.