Program Coordinator

Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses

This role is based in our London office

This is a full-time position within the Life Sciences team, where you’ll play a key role in supporting the production teams across our event portfolio. Your contributions will directly enhance the team’s overall effectiveness. You’ll work on a variety of projects throughout the production lifecycle, while managing essential processes such as credits, speaker coordination, and database management.

You’ll also provide administrative support to the production team, ensuring all event documentation (e.g., speaker database, conference agenda) is up to date and that platforms (e.g., web) are consistently maintained. Additionally, you’ll liaise with marketing and operations teams to ensure the smooth processing of credits.

A key part of your responsibilities will include managing the conference Master Data Sheet, covering both live and on-demand content.

This role is ideal for someone who is proactive, highly organized, professional, and outgoing, with excellent communication skills and a passion for delivering outstanding customer service. It’s a great opportunity for someone looking to build a career in events.

• Add agendas and confirmed speaker details to the CORE website (50%).
• Follow up with confirmed speakers to verify their details for the Speaker Database, and update word schematics, the database, and the CORE website with contact information, bios, and photos (10%).
• Ensure consistency across all key documents (word schematics, speaker database, Master Data Sheet) and platforms (CORE website), keeping them updated with changes, amendments, cancellations, and new additions. Communicate updates to event stakeholders (30%).
• Proofread the agenda in the final event guide to ensure alignment with the CORE website and event app (10%).

• Attend select events as part of the onsite delivery team.
• Manage the online presence for conferences by uploading content (e.g., speaker photos, bios) to the website.
• Oversee and maintain all key conference materials, including word schematics, speaker databases, and pre‑event preparation documents.

• Work closely with all major stakeholders to ensure timely receipt of information and alignment with marketing timelines.
• Liaise cross‑functionally on the conference credit program to ensure attendees receive necessary information and the company remains compliant with credit associations.

• Ensure all event materials are consistently updated and synchronized.
• Gain a clear understanding of the requirements for a conference producer role.
• Deliver high‑quality, deadline‑driven work while collaborating effectively with stakeholders.

• Excellent communication skills with a customer‑focused mindset.
• Creative thinker with a proactive approach to improving processes and developing solutions.
• Highly organized, with the ability to manage multiple tasks and deadlines effectively.
• Strong attention to detail and a commitment to delivering high‑quality work.
• A team player with a “can‑do” attitude, eager to learn and grow within the Informa family.

• Prior experience in a support or administrative role within a fast‑paced, high‑volume environment.
• Proven ability to work in a client‑focused environment, with excellent verbal and written communication skills.

• Proficient in Microsoft Office (Word, Excel,…