Multilingual Cantonese and Mandarin speaking Executive Personal Assistant; Banking - rj

Your New

Job Title:

Cantonese and Mandarin speaking Executive Personal Assistant (Banking)

The Skills You'll Need:
Cantonese to native level, with fluent English and Mandarin. Solid PA / EA experience in a corporate environment, preferably in Banking or Finance sector

Your New Salary: £40-65k depending on experience + bonus

Location:
Central London

Job status:
Permanent. Hybrid working, with 1 day WFH

Report to:
General Manager

To be successful in this role our client has said it is essential that candidates:

• speak and write native level of Cantonese, with fluent Mandarin and English
• have solid experience in PA / EA to Senior Management in a corporate environment
• have excellent organisational and report writing/presentation skills

If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit.

• The Executive Personal Assistant (EPA) will act as a trusted professional partner to the General Manager (GM), providing high-level administrative, coordination, and communication support.
• The ideal candidate will have extensive experience supporting senior executives in the banking or financial services sector, or in a corporate environment, with excellent organisational and report writing/presentation skills, discretion, and cultural awareness.

• Provide comprehensive executive support to the GM, including calendar and travel management, meeting coordination, and correspondence.
• Prepare agendas, briefing notes, presentations, and follow-up actions for internal and external meetings.
• Handle highly confidential information with professionalism and discretion.
• Liaise with internal stakeholders, Head Office in Hong Kong and key clients and peer banks on behalf of the GM.
• Support preparation of branch reports, management information, and governance documentation.
• Manage expense claims, procurement, and administrative tasks associated with the GM’s office.
• Take the minutes for relevant committee (i.e. Executive Committee) and distribute to relevant departments.
• Assist with the planning and coordination of client functions, senior executive visits, and other events.
• Provide administrative support for strategic projects and branch initiatives as required.
• Review operating practices and implement improvements where necessary.
• Review and edit correspondence, communications, presentations and other documents.
• File and retrieve documents and reference materials.
• Conduct research, assemble and analyse data to prepare reports and documents.
• Organize schedule and coordinate with relevant parties for meetings etc.
• Organize diary of General Manager and adhere to important tasks/deadlines.

• Answer and manage incoming calls for General Manager.
• Receive and interact with incoming visitors.
• Liaise with internal staff at all levels.
• Interact with external clients.
• Coordinate with relevant parties to manage and maintain General Manager’s schedules, appointments and travel arrangements
• Arrange and coordinate meetings and events.
• Monitor, respond to and distribute incoming communications.
• Assist with all aspects of Senior Bank delegates and their visits to the UK.

• Acting with discretion, tact and diplomacy.
• To assist with any customer administrative tasks.
• Handle general enquiries for customers/bank.

• Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
• Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.

• Native level of spoken and written Cantonese, with fluent English and Mandarin
• Extensive experience as an Executive Assistant or Personal Assistant supporting senior executives, preferably within banking or financial services but not essential
• Degree-qualified (Business Administration, Finance, or related discipline preferred)
• Highly organized, proactive and capable of managing multiple priorities…