Sales Support Administrator

2 days ago Be among the first 25 applicants

An opportunity has arisen for a Sales Support Administrator to join a well‑established IT solutions provider (Reseller), supporting SME and enterprise clients with hardware, software, cloud services, and managed IT support. As a Sales Support Administrator, you will be supporting day‑to‑day operations across sales administration, purchasing, finance, and customer operations. This role offers a salary range of £35,000 – £40,000 and hybrid working options after probation.

• Sales support including pricing, documentation, deal registration, and order status updates.
• End‑to‑end order management, from placement to delivery, with accurate CRM and system records.
• Vendor and distributor liaison for pricing, availability, lead times, and portal management.
• Licence, subscription, maintenance, and renewal tracking with proactive notifications.
• Invoicing, supplier invoice matching, margin tracking, and deal reconciliation.
• Credit control support, payment chasing, and coordination with finance/accounting systems.
• First‑line customer support: enquiries, ticket logging, engineer scheduling, and issue escalation.
• Contract, SLA, database, and compliance (including GDPR) management.

• Experience as an IT Sales and Operations Administrator or similar role in an IT reseller, MSP, IT solutions provider, or technology‑led organisation.
• Skilled in Microsoft 365 (Outlook, Excel, Word).
• Strong administrative and organisational skills.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.
• Experience using CRM systems (e.g., Hub Spot, Salesforce) would be desirable.

• Competitive salary.
• Opportunity to grow within a fast‑moving IT business.
• Supportive and collaborative team environment.
• Exposure to leading technology vendors and solutions.
• Ongoing career development opportunities.

If you are a polished, ambitious IT reseller professional ready to take on leadership or already managing a team and want more influence and reward, this is a standout opportunity.

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