IT Sales and Operations Administrator

Join to apply for the IT Sales and Operations Administrator role at Tip Top Job . This opportunity is for a well‑established IT solutions provider (reseller), supporting SME and enterprise clients with hardware, software, cloud services, and managed IT support. The role offers a salary range of GBP 35,000–40,000 and hybrid working options after probation.

• Sales support including pricing, documentation, deal registration, and order status updates.
• End to end order management, from placement to delivery, ensuring accurate CRM and system records.
• Vendor and distributor liaison for pricing, availability, lead times, and portal management.
• Licence, subscription, maintenance, and renewal tracking with proactive notifications.
• Invoicing, supplier invoice matching, margin tracking, and deal reconciliation.
• Credit control support, payment chasing, and coordination with finance/accounting systems.
• First line customer support: enquiries, ticket logging, engineer scheduling, and issue escalation.
• Contract, SLA, database, and compliance (including GDPR) management.

• Previous experience as an IT Sales and Operations Administrator, IT Sales Administrator, IT Operations Administrator, Sales Support Administrator (IT reseller), Sales Administrator (IT reseller), Operations Administrator, Sales Administrator, Operations Coordinator, Support Coordinator, or in a similar role.
• Experience with in an IT reseller, MSP, IT solutions provider, or other technology‑led organisation.
• Skilled in Microsoft 365 (Outlook, Excel, Word).
• Strong administrative and organisational skills.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.
• Experience using CRM systems such as Hub Spot or Salesforce is desirable.

• Competitive salary.
• Opportunity to grow within a fast‑moving IT business.
• Supportive and collaborative team environment.
• Exposure to leading technology vendors and solutions.
• Ongoing career development opportunities.

If you are a polished, ambitious IT reseller professional ready to step into a leadership role or already managing a team and want more influence and reward, this is a standout opportunity.

Important Information:
We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.

If you would like further information on the policy or GDPR us.