Office and Facilities Assistant

Join to apply for the Office and Facilities Assistant role at my Gwork - LGBTQ+ Business Community

MyGwork – the largest global platform for the LGBTQ+ business community – is a proud partner of Capco, an inclusive employer. Please do not contact the recruiter directly.

Location:

London (Hybrid) | Practice Area:
Corporate Services | Department:
Facilities | Type: 12 Month Fixed Term Contract

Supporting a welcoming, well‑run office environment where people can do their best work.

We are looking for a proactive and professional Office and Facilities Assistant to support the smooth day‑to‑day operation of our London office. Based at reception, this role combines front‑of‑house responsibilities with facilities, events, AV and general operational support. Working closely with the Receptionist and Facilities team, you will play an important part in creating a welcoming, efficient and well‑organised workplace. The role also provides full operational cover for the Facilities Assistant during periods of absence.

• Support the daily operation of reception, welcoming visitors and colleagues and managing sign‑in processes in line with site protocols
• Provide hands‑on support to the Facilities team, including locker management, key holding, office logistics and health and safety processes
• Support internal and client‑facing meetings and events, including room bookings, set‑up, AV support and on‑the‑day coordination
• Manage incoming and outgoing post, courier bookings and office supplies to maintain appropriate stock levels
• Provide administrative and operational support across the office, including attendance reporting and inbox management

• Experience in a reception, front‑of‑house, office support or administrative role
• Strong organisational skills with the ability to manage multiple tasks effectively
• Clear, confident and professional communication skills
• Comfortable working with colleagues at all levels of the organisation
• Intermediate proficiency in Microsoft Office, including Outlook, Word and Excel

• Experience supporting meetings, events or facilities‑related activities
• Exposure to health and safety processes or facilities compliance activities
• Fire Marshal and/or First Aid certification, or willingness to complete training

• Work in a collaborative, inclusive and professional environment
• Gain exposure to facilities, events and office operations
• Develop skills beyond a traditional reception role
• Be part of a supportive Corporate Services team at the heart of the business

• Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
• Easy access to mental health support including Care First, Unmind, Aviva consultations and in‑house first aiders
• Family‑friendly policies including maternity, adoption and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
• Eight complimentary backup care sessions for emergency childcare or elder care
• Five weeks of annual leave with the option to buy or sell holiday days
• Minimum 40 hours of training annually, plus a Business Coach assigned from day one
• Convenient online GP services
• Gym and wellbeing benefits, travel insurance, Tastecard, season ticket loans, Cycle to Work and dental insurance

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know and we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #Be Yourself At Work  culture encourages individuality and collaboration, shaping how we work with clients and each other every day.