Office Administrator

Overview

We are a professional firm of Chartered Surveyors and Valuers. A hardworking, adaptable and efficient office administrator with extensive knowledge of Microsoft Office and general IT skills is required to be part of our office administration team. A background in office administration is a requirement. A background within the property/surveying field is desirable. A strong knowledge of Microsoft Office is essential.

Strong verbal and written communication skills are also required. Each candidate will be tested during the early interview stages. This is an office-based role at London E14 with no work-from-home or hybrid working arrangements.

We are an equal opportunities employer. Applicants must have permission to work in the UK. No agency enquiries please.

• Dealing with telephone, email & postal enquiries.
• Explaining our different services and fee scales to potential clients.
• Turning enquiries into confirmed instructions (sales).
• Liaising with surveyors, estate agents, tenants, vendors to arrange property inspections.
• Preparing, sending out and receiving Terms and Conditions/Invoices and other correspondence.
• Maintaining the office and property inspection diary.
• Typing reports, correspondence and documents.
• Receiving and banking payments, collating invoices and receipts.
• Collating and sending out reports.
• All general ad hoc duties.

• High level of verbal and written communication skills.
• Fantastic administration skills including audio typing.
• Self-managing with a flexible and adaptable approach and the ability to work under pressure.
• Excellent interpersonal skills.
• Ability to deal with people at all levels in a tactful, professional, assertive and efficient manner over the telephone and in person.
• High levels of confidentiality and diplomacy.
• Impeccable customer service skills.
• Attention to detail with a high level of accuracy and good numeracy skills.
• An up to date knowledge of Microsoft Office, including Word, Outlook & Excel.
• Good organisational skills.
• Good timekeeping skills with the ability to prioritise and meet tight deadlines.