Out of Court Resolutions Administrator

3 days ago | Be among the first 25 applicants

• Department
  :
  Criminal Justice
• Grade
  :
  Grade 7
• Status
  :
  Full Time
• Contract Type
  :
  Permanent
• Salary Grade Range
  : £26,703 - £28,914
• Working Hours
  : 37.0 Hours per Week
• Shift Allowance
  :
  No
• Location
  :
  Brighton, John Street

The starting salary for this role will usually be at the bottom of the salary range and will be pro‑ra if the working hours are less than full time.

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

From your first day with us you will be part of a policing family making a real difference.

It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.

This role involves working within a centralised team, accepting referrals from divisional staff across the Force, to progress cases deemed suitable for an Out of Court Resolution (OOCR).

The administrator will be responsible for supporting the wider OOCR team by providing an efficient and timely administration service, to maintain the effective management of OOCRs.

• Manage the receipt, distribution and progress of all administrative taskings and correspondence arising from investigating officers and partners. Initiate timely and appropriate responses that are in accordance with both departmental procedures and statutory guidelines.
• To liaise with divisional staff, ensuring standards are met and managing expectations in relation to timescales for completion.
• Collate data from various sources, interpret the data gathered and calculate any additional statistical analysis required to support departmental accountability and performance. Produce data in a usable format as directed.
• Check email inbox daily and respond to queries promptly.
• Ensure key data is recorded accurately, adhering to legislation, policy and direction from line managers.
• To establish and maintain good working relationships with colleagues within the organisation and appropriate local partners.
• Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post.

• Grade C or above in GCSE English and Maths – or equivalent.

• Good inter‑personial skills and the ability to work well with others at all levels, in a team and with partners.
• Excellent organisational skills with the ability to prioritise own workload and work within strict timescales.
• Ability to work calmly, methodically and accurately, using own initiative, while under pressure and with minimal supervision. Strong attention to detail.
• Good written and oral communication skills, including the ability to respond to correspondence and enquiries in a professional and courteous manner.
• Able to understand and comply with the requirements of GDPR and the management of confidential and personal information to ensure data privacy.
• Experience of working with databases and spreadsheets and of creating and analysing management information.
• Able to produce clear, legible, concise and accurate data reports.
• Proficient in all Microsoft applications including Outlook, PowerPoint, Excel, Word and Adobe systems.
• Willing and able to undertake training to become proficient in using additional IT and multimedia systems that are essential to the role.
• Have the personal resilience to handle material of a sensitive and/or distressing nature.

The post holder must achieve and maintain the relevant level of Force vetting for the role.

• Career progression
• Contributory pension scheme (LGPS)
• Generous annual leave allowance
• Discounts for everyday spend
• On‑site gyms and a…