Medical Receptionist

Permanent Role | 38 Hours per Week

We are looking for an experienced and reliable GP Practice Receptionist to join our friendly surgery team in East London
. We are seeking someone who can provide continuity and excellent patient service.

38 hours per week over 4 days:

• Monday, Wednesday, Thursday & Friday: 08:00 – 18:30

• 1-hour unpaid lunch break each day

Ideally, we are looking for someone who can match these hours as closely as possible. However, there is some flexibility for full day / AM / PM swaps with the existing team if required.

• Greeting and assisting patients in person and over the phone

• Managing appointments, repeat prescriptions, and patient queries

• Using the practice’s clinical system to update records and process requests

• Supporting clinicians and administrative staff with daily duties

• Maintaining patient confidentiality and ensuring a professional service at all times

• Handling incoming correspondence, emails, and administrative tasks

• Experience working in a GP Surgery or healthcare reception (preferred)

• Confident using GP clinical systems (EMIS Web or similar)

• Strong communication skills and a compassionate approach

• Ability to remain calm under pressure in a busy environment

• Reliable, organised, and able to work independently as well as part of a team