Team & Office Administrator

About Intent HQ

Recognised by the Financial Times as one of the FT1000 Fast Growing Companies in Europe (2022–2024), and winners of both Analytics Company of the Year 2025 and AI Company of the Year 2024 at the British Data Awards, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science. Backed by strong investors and trusted by a blue‑chip international enterprise customer base, our mission is to become the world’s preeminent Customer Intent Engine by combining privacy‑first signal intelligence, proprietary behavioural AI/ML analytics, and uniquely accessible enterprise insights into a single platform that enables organisations to build more genuine, sustainable, and profitable relationships with customers.

We began by solving complex challenges for clients in the telecommunications sector – Verizon, O2, Orange – and have since expanded into Financial Services, Retail, and Social Media, working with clients such as HB Reavis and Zurich Group. Our clients typically manage tens of millions of customers and process billions of interactions daily. Our platform is purpose‑built to handle data at this enormous scale efficiently, delivering tangible results.

What sets us apart is our focus on deep customer interaction data and the specialised work we do so our clients can focus on applying insight to their business strategies.

Today, Intent HQ houses an exciting, diverse, and fast‑growing team of 100+ people across London, Barcelona, Lisbon, Tel Aviv, New York, South Africa & India, collectively speaking over 15 languages.

• Best AI Ethics & Diversity Award 2025 – AI World Series Awards
• AI Business of the Year 2025 – The National AI Awards
• Analytics Company of the Year 2025 – British Data Awards
• AI Company of the Year 2024 – British Data Awards
• FT1000 Europe’s Fastest Growing Companies 2022–2024 – Financial Times & Statista
• Top 100 Edge Computing Company 2024 – STL Partners

• Impactful role as part of a high‑performing team
• Growth opportunities: advance your career in a fast‑paced, innovative industry
• Hybrid role: 3 days per week in the state‑of‑the‑art London office plus access to the onsite gym (towel‑serviced showers and changing facilities)

We are seeking a highly organised and detail‑oriented People & Office Administrator with practical experience using AI tools and a strong interest in emerging generative AI technologies. You will enjoy working within well‑defined processes, using checklists and systems to ensure accuracy and consistency. Joining our busy London‑based team, you will play a key role in ensuring the smooth and efficient running of the People function.

In this varied and fast‑paced role, you will provide comprehensive administrative support across the People Team, including general HR administration, recruitment coordination, candidate support, and maintaining compliance with our policies and procedures. You will act as the first point of contact for employees and managers, offering initial guidance and directing queries appropriately.

A core element of the role will involve using AI‑enhanced tools to streamline People processes, improve documentation, and support data accuracy – while contributing ideas for how generative AI can improve workflow efficiency and employee experience.

The position also has responsibility for the London Office Experience, helping to ensure a welcoming, well‑run working environment for all colleagues and visitors.

This position offers an exciting opportunity to contribute to the success of our organisation and support the growth and development of our employees whilst accelerating your own career in a fast‑paced, cutting‑edge, technology organisation. The People team is a collaborative, supportive and professional team and we are looking for a like‑minded individual to add to our mix. If you are a motivated and proactive team player with a passion for People administration and ensuring employees have a great working experience, we’d love to hear from you.

• Accurately maintain employee records, ensuring they are up‑to‑date and stored securely within our…