Senior Client Accountant

About the role

We are creating a new Property Management Accounts team based in our London head office to support key London clients and portfolios. This team will work closely with a dedicated Property Management function and help deliver effective, high‑quality accounting solution.

We are looking for a Senior Client Accountant who is responsible for the management of a Client Accounting Team, as well as both client & internal relationships. You will ensure all services are delivered within KPI for diverse property portfolio’s consisting of commercial, industrial & retail properties.

The role will require regular and direct communication with the accounts team, property managers, tenants and our clients to ensure the production of accurate and timely accounting records.

You will work closely with the accounts team for your portfolio of clients as well as the Property Management teams, to provide a best in class service to our clients.

• Preparation and review of monthly and quarterly client reports, including VAT & IPD reporting
• Ensure all client KPI’s have been met, and client/company procedures are followed.
• Review of departmental controls and ensure both client & internal KPI’s are met .
• Reviewing Client Accountant, Assistant Client Accountant and Accounts Administrator work
• Training of Client Accountants, Assistant Client Accountants and Accounts Administrators
• Client relationship management, including leading client projects and driving forward client initiatives
• Client and Tenant query resolution
• Any other duties that will ensure the smooth running of the accounting department.

Building and maintaining close professional relationships with clients, tenants, and colleagues both within the accounting teams and the wider business is paramount to your success. Using your initiative will be encouraged.

The role requires management of an accounting team responsible for the delivery of client accounting services. You will provide an escalation point both to your team, internally to our Property Management Teams and to our clients.

This role will involve leading and managing the Client Accountants, Assistant Client Accountants & Accounts Administrators within the team, ensuring that all tasks are completed on time, and to internal and client KPIs to ensure a best in class service is delivered to all Workman clients.

To be successful in this role, you will require a high level of attention to detail, strong organisational, prioritisation and communication skills as well as good team working skills and a desire to learn and develop within your role.

• A proactive, practical, and positive approach to work is required.
• Experience working in the real estate industry or property accounting
• Excellent and professional communication skills with the ability to build good working relationships with your colleagues, both within accounts and the wider business.
• Studying ACCA, or being AAT qualified is preferred. The following are key skill requirements:

• Math's & English G.C.S.E A-C
• Good Numeracy Skills
• Advanced Microsoft Excel skills and working knowledge of Tramps is preferable

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

• Hybrid working to offer you a great work life balance, with a minimum of three days in the office.