Store Manager, Retail & Store Manager

Store Manager

Join to apply for the Store Manager role at Hibbett.

The Store Manager oversees and is responsible for the store's sales efforts, supervises the overall operation to ensure efficiency and profitability, enforces and upholds the organization's policies, and communicates with the District Sales Manager and Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism towards employees, customers, and the community. Knowledgeable in each product area or department in our store and passionate about giving outstanding customer service and promoting the merchandise in stores.

• Drive store sales and sales goals, consistently focused on company growth.
• Manage and control the assets of the company by managing the designated store.
• Direct and oversee entire sales efforts in the store; train and mentor store associates in sales strategies and skills.
• Continuously aware of all aspects of the store including sales statistics, inventory and expenses that together produce profit.
• Consult and collaborate with District Sales Manager to establish and enforce policies, goals, and procedures.
• Direct staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation; manage the store's payroll and schedule to meet labor goals.
• Maintain proper security for the store; partner with Asset Protection to prevent theft and lower shrinkage.
• Communicate with District Sales Manager and keep them informed of inventory movement, driving inventory goals and strategies.
• Provide information and consistently and vigorously follow through on all marketing and advertising plans and stay aware of customer trends.
• Keep abreast of competition and new ideas, stay informed on community related events to take advantage of potential opportunities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and helping multiple customers during peak periods.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management of potential fraud risk.

• Bachelor's degree in business or a related field or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience; 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem‑solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.

Hourly: $15.00 - $19.50. Non‑Exempt FLSA status.

London, KY

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