Food & Beverage Team Leader

Job Description

We are now looking for a confident and passionate FB Team Leader to join our OXBO restaurant within our award‑winning team at Hilton London Bankside.

Position Purpose
We are currently looking for an individual with a true passion for service. You will engage with guests and ensure they have an exceptional time, and always look out for new ways of improving the service and atmosphere in our restaurant.

• Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
• Employee Recognition, Rewards and Events
• Recommend a Friend – £350
• Season Tickets Loan
• Cycle to Work Schemes
• Discount Chiropodist & Back therapy in the Hotel
• Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
• Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc.
• Opportunities to work and support our Local Communities

• Have full knowledge of the food and drink offering in the Bar.
• Liaise with all team members and the kitchen to ensure swift and efficient food and drink service to the tables.
• Ensure the team receive adequate briefings.
• Assist with training and stock takes and ensure we have adequate stock for the shift.
• Prepare the restaurant for service, and maintain a tidy and enjoyable environment at all times.
• Demonstrate a thorough understanding of all menu items provided and identifying opportunities for up‑selling and promoting when appropriate.
• Ensure team members work together and communicate to provide a continuously high standard of service to our guests.
• Report and follow up on any comments, VIP arrivals or guest queries as they occur.

Does this role suit your skillset? Apply now, this takes seconds. You’ll just need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group. The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.