Quality Assurance Manager​/Safety Program Coordinator

Quality Assurance Manager / Safety Program Coordinator

Location: Waterloo, ON
Reports To: General Manager
Employment Type: Full-Time

We are seeking a highly skilled and detail‑oriented Quality Assurance Manager / Safety Program Coordinator to lead our quality systems and drive a culture of safety across our operations. This dual-focused role is ideal for a proactive professional who thrives on continuous improvement, cross‑functional collaboration, and ensuring organizational excellence in both product quality and workplace safety.

• Maintain and uphold ISO 9001 standards across the organization.
• Work closely with the Operations Manager to obtain customer approvals
• Maintain the customer‑supplied drawing list and ensure accuracy at all times.
• Assist with disposition of major nonconforming products or materials.
• Actively participate in APQP activities.
• Ensure the gauge calibration program is followed and properly documented.
• Establish and maintain effective inspection activities—including receiving, in-process, and final inspection.
• Hold the authority to stop production when suspect product is identified.
• Establish identification and applicable traceability procedures.
• Ensure layout and functional testing inspections are completed as required.
• Conduct measurement system evaluations and maintain test equipment calibration.
• Lead corrective and preventive action identification and implementation.
• Conduct preliminary process capability studies.
• Maintain quality assurance records and identify suspect materials.
• Verify the effectiveness of corrective actions and preventive measures (CARs).
• Share responsibility with the Office Manager for purchasing and supplier development activities.
• Communicate with customers regarding quality concerns.
• Collaborate with leadership teams regarding quality system updates or issues.
• Act as the Quality Management Representative
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• Demonstrate strong knowledge of responsibilities outlined in the Occupational Health and Safety Act
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• Act as the Health and Safety Program Coordinator for the organization.
• Serve as a resource to the General Manager and Operations Manager for all safety-related matters.
• Assist the Joint Health & Safety Committee.
• Address health and safety issues promptly and effectively.
• Develop, implement, and maintain all health and safety policies, procedures, and documentation.
• Track and manage all incident and accident reports.
• Liaise with Plant Manager and Shift Supervisors on return-to-work programs.
• Conduct and document quarterly workplace inspections.
• Promote and model safe work practices, including appropriate use of PPE.

• Experience in Quality Assurance within a manufacturing environment.
• Strong understanding of ISO 9001 and APQP processes.
• Knowledge of occupational health and safety legislation.
• Strong analytical, organizational, and communication skills.
• Ability to influence, lead, and collaborate across teams.
• Detail‑oriented with a continuous improvement mindset.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!