Pet Groomer Trainee

Pet Smart – Pet Groomer Trainee

Pet Smart does Anything for Pets and Everything for You - JOIN OUR TEAM!

Pet Smart’s Pet Groomer Trainee (Pet Stylist in Training) engages with pet parents and their pets, providing positive experiences and best‑in‑class salon services. The role receives instruction from experienced Professional Styling teams, supports store cleanliness, recommends solutions for pet parents, and ensures pet safety standards.

• Performs full menu of bath, brush and grooming services and standalone services (nail trims, teeth brushing, sanitary services) in accordance with Pet Smart’s bathing standards.
• Demonstrates safe technical skills that meet or exceed the company’s minimum expectations.
• Recommends additional health and wellness solutions with pet parents based on pets’ needs.
• Manages the pet parent experience and outcomes in person, over the phone and at the sales register.
• Greets pet parents, answers their questions, and assists with salon reservations.
• Conducts salon appointment reminder calls, maintains client records, and consults with pet parents on services offered.
• Performs check‑in and check‑out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity.
• Recommends, informs, and sells merchandise and services.
• Maintains highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, performing daily cleaning per the maintenance checklist.
• Takes immediate action when a sick or injured pet is identified; transports to the vet as needed.
• Assists and works in other departments as required; other duties may be assigned.
• Participates in the culture of Belonging and Recognition.
• Follows all company policies and procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Requires standing, walking, climbing a ladder, and using hands to handle, feel, hold, write, etc.; frequently reaching, stooping, kneeling, crouching, talking, and hearing.
• Frequent lifting and/or moving up to 50 pounds; occasional team lift of more than 100 pounds.
• May be exposed to moving mechanical parts, a wet environment with pet hair, moderate to high noise levels, and live animals.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• Retirement plan
• Tuition assistance
• Associate discounts and perks
• Paid time off for full‑time associates
• Career pathing
• Development opportunities

Pet Smart provides equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.