Sales Enablement Support Coordinator

Overview

The Sales Enablement Support Coordinator role at Manulife Bank offers a unique opportunity to shape high-impact meetings and events that directly support business growth and advisor engagement. This role combines strategic planning, creative program design, and hands-on execution—owning everything from venue selection and vendor negotiations to VIP services, budgeting, and on-site delivery. You’ll collaborate closely with internal stakeholders and external partners to create memorable, well-executed experiences while staying at the forefront of industry trends and innovative event concepts.

For someone who thrives in a fast-paced, meticulous environment and enjoys balancing logistics with creativity, this is an exciting chance to make a visible, meaningful impact.

• Coordinate end to end meeting and event logistics, including objective setting, site selection, venue arrangements, and attendee support.
• Manage on‑site and off‑site activities, ensuring attendee needs are met, including accessibility, dietary requirements, and VIP arrangements.
• Negotiate and manage contracts with external vendors such as hotels, DMCs, transportation providers, and event service partners.
• Build and maintain event tools such as registration sites, reporting dashboards, and housing lists, while supporting accurate budget input and tracking.
• Monitor budgets, analyze cost saving opportunities, and collaborate with management to ensure financial balance across programs.
• Planning and execution of virtual events and webinars that help drive advisor and broker participation and create awareness for Manulife Bank products and services.
• Partner with internal clients to implement creative concepts, program content, and entertainment elements into event agendas.
• Support internal business partners with the creation of event content, including PowerPoint presentations and event invitations.

• College degree in business, or equivalent combination of education and experience.
• Typically 3+ years of corporate meeting management or hotel experience, with strong understanding of site‑selection processes.
• Proven skills in negotiation, project management, organization, and multitasking under tight, customer-focused deadlines.
• Strong interpersonal, communication, problem‑solving, and customer‑service skills, with the ability to work effectively across all levels of management.
• Demonstrated sound judgment, diplomacy, attention to detail, and analytical abilities.
• Proficiency with meeting functions, administrative systems, and modern meeting/event technologies.
• Independently resolves routine issues related to meeting and event operations and management. Managing internal and external resources (hotels, air travel providers, venues, etc.)
• Willingness to travel on occasion

• Bilingualism (English and French) is an asset. If the successful candidate is in Quebec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

• We’ll empower you to learn and grow the career you want
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words
• As part of our global team, we’ll support you in shaping the future you want to see

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