Senior Property Manager

We are currently searching for a Senior Property Manager to join our growing team. With over 50 years in business, we are well known throughout Ontario as a successful Real Estate Development company.

Our ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proven ability to manage multiple priorities. This role focuses heavily on maintenance coordination, resident satisfaction/communication and leasing department support, ensuring the properties are well-maintained, profitable, and operating smoothly.

• Foster a collaborative team culture through regular mentoring, check-ins, and performance development
• Support budgeting processes and help prepare annual operating budgets for the regional portfolio
• Supervise and support site-level team at our luxury high-rise residential buildings
• Obtain, analyze and recommend bids and estimates for repair work and service contracts and equipment updates
• Support marketing and leasing strategies, identifying opportunities for community growth and improvement
• Oversee all aspects of the daily operations, this includes management and oversight of both the office support/ maintenance team and resident managers of our class A multi-residential portfolio of over 1,000 suites at our KW location
• Coordinate and oversee all aspects of property operations including building maintenance, grounds, HVAC, painting, cleaning, and contractor/vendor scheduling
• Ensure timely, courteous responses to resident concerns and follow up to confirm satisfactory resolution
• Ensure 24-hour emergency coverage is consistently maintained
• Conduct regular inspections of properties and resident suites to ensure maintenance, safety, and lease compliance
• Maintain accurate, compliant lease files and ensure data integrity
• Coordinate resident move-ins and oversee all aspects of resident lifecycle management including rent collection, insurance compliance, and service request processes
• Inspect vacant suites and coordinate preparation for market readiness

• 10 years of experience in class A residential property operations
• 5 years in a supervisory and multi-site leadership role
• Proven experience directing teams, managing contractors, and resolving resident issues
• Proficiency with YARDI or other property management software
• Deep knowledge of the Ontario Residential Tenancies Act and residential property protocols
• Strong interpersonal and negotiation skills with a high standard of professionalism
• Budget management and reporting experience
• Highly organized, adaptable, and able to lead multiple priorities simultaneously
• Valid driver’s license and access to a vehicle
• Ability to travel locally for site visits, inspections, and meetings
• Able to be proactive with good problem-solving skills, judgment and innovation
• Comfortable working evenings and weekends when needed in case of emergencies or events