Regional Director of Operations- Home Care

Regional Director of Home Healthcare

Location:

South West Area

Employment Type:

Full-Time

Reports To:

Executive Director or VP Operations

The Regional Director of Home Healthcare oversees multiple home healthcare branch locations within the assigned region. This role ensures high-quality client care, operational efficiency, clinical compliance, and strong team performance. The ideal candidate brings nursing or healthcare leadership experience within home care, community care, or long-term care settings.

• Oversee daily operations and performance across all regional home healthcare sites
• Support branch leaders with workflow optimization, scheduling, staffing, and resource management
• Ensure consistent implementation of policies, standards, and best practices
• Monitor service delivery to meet quality and performance expectations

• Ensure adherence to provincial regulations, accreditation standards, safety guidelines, and industry best practices
• Lead quality assurance reviews, audits, and risk management initiatives
• Work closely with clinical teams to maintain excellence in client assessment and care delivery
• Promote continuous improvement in clinical standards and client outcomes

• Mentor and support branch managers, supervisors, and clinical leads
• Assist with recruitment, onboarding, retention, and performance management
• Promote a positive, collaborative, and accountable team culture across all sites
• Encourage ongoing training, leadership development, and professional growth

• Build strong relationships with clients, families, case managers, community agencies, and healthcare partners
• Respond to and resolve escalations or complex care concerns professionally and promptly
• Represent the organization in community meetings, events, and partnership opportunities

• Monitor budgets and financial performance across the region
• Identify opportunities for service expansion, operational improvement, and revenue growth
• Analyze performance metrics and trends to support informed decision-making
• Support organizational planning, forecasting, and strategic initiatives

Registered Nurse, Registered Practical Nurse/LPN, or equivalent healthcare designation strongly preferred
Five to seven years of leadership experience in home healthcare, community health, long-term care, or another clinical setting
Strong understanding of healthcare regulations and community care models
Ability to lead multi-site teams and manage complex operational demands
Exceptional communication, relationship-building, and organizational skills
A valid driver’s license and ability to travel within the region

Experience managing multiple branches or regions
Project management or change management experience
Strong proficiency with scheduling systems, EMRs, reporting tools, and technology
Well-developed problem-solving and decision-making abilities

The Regional Director plays a vital role in ensuring safe, compassionate, and efficient home healthcare services. Their leadership directly influences client satisfaction, clinical outcomes, team culture, and overall operational success.

The information in this job description is provided for general informational purposes and is subject to change at any time. This posting may be removed when the position is filled.