Coordinator, Youth Programs

Coordinator, Youth Programs

Full-Time, Contract (End date: March 19, 2027)

London & Middlesex, Ontario (London & Middlesex Zone)

Final date to receive applications:
February 17, 2026

Every person in our community has the right to safe, affordable, quality housing and to live with dignity and as much independence and choice as possible.

Our Independent and Youth Housing programs embody this ideal by providing stable, independent housing, with regular supports, for individuals experiencing mental health or addictions concerns. Members of this team work with residents to build life skills, grow their personal strengths and ultimately, achieve greater wellness and independence.

The Coordinator of Youth Programs will perform duties and responsibilities consistent with supporting teams in providing a psychosocial model of care to assist with the rehabilitation and community integration of clients. This role will include duties and responsibilities that support program Managers and Directors with the management of the day-to-day program functions, providing direction and supervision to direct service staff, and for supporting the administrative and staffing requirements in program(s).

The Coordinator role is not within the bargaining unit and will not carry a client case load and will only perform direct service work in emergency situations, or in support of a direct service staff member.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making - $31.76 to $39.01 per hour
  • The above are initial rates; with grid increases as per policy
  • Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the grid
• When you'll work - 70 hours over two-week period;
  Monday-Friday 8:00am-4:00pm; 1 hour unpaid lunch
• What your benefits will be – 9% in lieu of benefits
• Your pension plan – Optional enrollment in Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL MAKE A DIFFERENCE:

Support of Direct Service Team:

• Assists Manager with organizing and directing the day-to-day work of staff, including program tasks and the distribution of work amongst staff members
• Travels to assigned program sites for the purpose of checking-in with staff and teams on a regular basis
• Builds relationships with staff members to support collaboration, well-being, program improvement, and a positive work environment
• Monitors team dynamics and well-being; consults with the Manager to address concerns; addresses questions and concerns from staff members, consulting with the Manager as needed
• Shares feedback with staff members in a constructive, respectful, and client-centered manner
• Consults with Manager to address performance issues
• Assists with performance reviews for staff members, as assigned by the Manager(s)
• Acts as a resource to staff members regarding challenging clients, clinical approaches, and program concerns; works collaboratively with staff members to develop solutions
• Completes staff work observations and supports professional consultations, as needed
• Provides staff members with supervision
• Ensures effective and timely flow of information amongst staff members, as well as to and from the Manager and Director
• Respects and acknowledges the contributions, opinions and expertise of all team members
• Utilizes effective conflict management skills
• Supports decision-making and flow through of communication the Manager and/or Director
• Provides direction in emergency situations; assists the Manager with providing appropriate debriefing and supportive follow-up

Operations:

• Works with Manager to screen, interview, score and hire new staff, both internally and externally
• Supports the orientation and training of new staff and existing staff
• Schedules and approves time-off requests
• Resolves scheduling conflicts and directs/re-assigns staff members as needed to support program functions and ensure safety
• For programs requiring Relief coverage:
  • Monitors Relief pools to ensure Relief staff are engaged and trained to provide appropriate client support
  • Manages Relief pool composition to ensure adequate coverage; initiates reach out to disengaged…