Property and Casualty Claims Adjuster

Overview

We are currently recruiting for a Property and Casualty Claims Adjuster to join our team in London, Ontario, Canada. The successful candidate will investigate, evaluate, negotiate and settle commercial lines claims by telephone and correspondence. The candidate will direct field adjusters on a task basis. The candidate will participate in ensuring accurate recording, reporting, and presentation of files. Regular travel to loss locations throughout the London territory is expected.

• Interviewing claimants and witnesses
• Obtaining official documents
• Comparing claims information with evidence
• Determination of liability
• Makes offer to claimants
• Issue cheque
• Dispose of salvage
• Pursue subrogation
• Accurate recording, reporting and presentation of files, including presentation of evidence at legal proceedings
• Maintenance of accurate billing, and time and expense records
• Work with manager to maintain client relations

• 2 years of technical experience in an insurance claims environment, with strong knowledge of property claims is required.
• Knowledge of commercial lines will be considered an asset.
• Post-secondary education in an insurance related field
• Full license and CIP designation is preferred
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Proficient in CMS, including maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion