Senior Technology Manager, BI

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity.

We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

The Technology Manager role will manage and direct a cross‑functional team that identifies, recommends, develops, implements, and supports IT solutions to enable strategic and tactical business goals and objectives. The role will manage and steward a set of technology assets within a technology platform, in collaboration with business and IT roles on solution design and development of systems, and applications that may depend on or are used by other platforms.

The role will create and drive technical strategy and roadmaps for a set of technology assets within a technology platform.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

• Set and own technical vision and roadmap for assigned assets within a platform to support and enhance business outcomes, deliver milestones for assigned assets, monitor, steward and advance the technical health and performance of assigned assets, work with architects to develop technology capabilities roadmap, manage lifecycle of vendor platforms and vendor relationships
• Lead solution Development or Service practices and processes by enabling the team to deliver high quality solutions in a sustainable and optimized manner.
• Identify, document and continuously improve and implement end-to-end software/service development, quality, delivery and support processes
• Set direction and vision for the team; including hiring, mentoring and training when required; monitoring productivity quality and morale and spearheading the team through processes implementation and changes
• Achieve strong internal client and stakeholder relations through service commitments by balancing efficiency, quality and proposing viable solutions to minimize obstacles as well as inspire colleagues to do the same
• Investigate and lead efforts to balance regulatory demands as well as stay updated with the changing regulations and policies to ensure clients’ best interests are met
• Use critical reasoning to examine from various perspectives to analyse and make well supported judgements and interpretations on complex issues; make time sensitive decisions with limited information and autonomously manage competing priorities and atypical disruptions effectively
• Change leadership, leading cross functional team members through periods of uncertainty and ambiguity
• Lead agile delivery teams using Scrum, Kanban, or hybrid models
• Contribute to, and continuously evolve, our data roadmap, negotiating scope, sequencing, and trade offs with multiple lines of business
• Partner with architecture and platform teams to align roadmap, delivery, and operational health
• Champion Dev Ops practices including CI/CD, release management, operational readiness, and production support

• 3+ years in a team leadership or management role; 5+ years of relevant business technology experience
• 5+ years managing people in an agile delivery environment
• Experience leading teams…