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Product Support Team Lead — Hands-On & Coaching
Job Description & How to Apply Below
A transportation software company is seeking a Product Support Team Lead to lead and mentor a support team while addressing complex technical issues. This position requires exceptional proficiency in SQL, strong communication skills, and a client-focused approach to ensure high-quality service. The role involves hands-on support and transitioning towards leadership responsibilities. Candidates should have over 5 years of experience, particularly in a technical support environment, along with a commitment to continuous improvement.
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